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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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A9240GW tunneled DHCP not working

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  • 1.  A9240GW tunneled DHCP not working

    Posted Feb 28, 2024 09:43 PM

    We are in the early stages of migrating our wlan to Aruba and have a cluster of 9240 gateways for tunneled SSIDs.  Currently no clients can negotiate a DHCP IP on a tunneled SSID.  The gateway firmware is currently at 10.4.0.2_87241 and the 635 AP is also on the 10.4.0.2_87241 firmware.  I've come across some post outside this community that may suggests this is a known issue in 10.4 and 10.5.  We have checked the config on the SSID and gateway several times.  Everything seems in order. Has anyone experienced this or found a solution? 



  • 2.  RE: A9240GW tunneled DHCP not working

    EMPLOYEE
    Posted Feb 28, 2024 10:28 PM

    What does the user role configuration on the AP and gateway look like?  Where on the network is the DHCP server?

    Ultimately you're going to want to open a case with TAC.



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    Carson Hulcher, ACEX#110
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  • 3.  RE: A9240GW tunneled DHCP not working

    Posted Feb 29, 2024 08:41 AM

    We have opened a case with support.  The issue seems to be specific to iOS and Android clients.  Windows clients can connect without issue.  I will update this thread when support provides a resolution.