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AMP WHITELIST

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  • 1.  AMP WHITELIST

    Posted Feb 20, 2018 10:56 AM

    Hi Guys!

     

    Yesterday I applied a change in whitelist now it does not allow me to enter even placing IP in the same segment. The ip is a prefix / 16. There is some IP exclusion in which you can enter and make the change.

     

    This is the message shown:

     IP address is not in the approved AMP whitelist. Please contact the AirWave administrator for assistance.

     

    Thanks everybody!

     

      



  • 2.  RE: AMP WHITELIST

    EMPLOYEE
    Posted Feb 20, 2018 11:38 AM

    Hi,

    As you mentioned that you have whitelisted one IP yesterday,can you remove that IP save it and then add both the IPs and check the status.

     



  • 3.  RE: AMP WHITELIST

    Posted Feb 20, 2018 11:44 AM

    Thanks Pavan

     

    I can't delete the ip because show me this message

    IP address is not in the approved AMP whitelist. Please contact the AirWave administrator for assistance.

    I need if exist other alternative ip for ingress the platform and do realize the change IP or disable whitelist



  • 4.  RE: AMP WHITELIST

    EMPLOYEE
    Posted Feb 20, 2018 01:24 PM

    Do you still have CLI access?  If so, then open a support case, and support can disable the whitelist from the CLI.  This will at least let you regain UI to lock it down again.



  • 5.  RE: AMP WHITELIST

    Posted Feb 20, 2018 03:42 PM

    Thanks Rob

     

    I find the solution with this reference

     

    https://community.arubanetworks.com/t5/Monitoring-Management-Location/What-is-AMP-Whitelists-on-Airwave/ta-p/175600