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AP 304 - Out of 4 AP's, 3 are showing down

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  • 1.  AP 304 - Out of 4 AP's, 3 are showing down

    Posted Jul 01, 2022 12:03 PM

    Hello,

    Would anyone have information on and be able to provide a way to resolve this issue?

    We have 4 AP 304's at this site. Out of the 4 AP's, 3 are showing down on the Dashboard Overview.

    This has been like this since we installed them. They are working as they are supposed to, and this issue is not having any impact on the networks and or AP's.

    We have other sites that are configured the same way that do not have this issue.

    The AP's have the latest firmware update. Updating the firmware had no effect on correcting this.

     

     

    My Best,

     

    Paul J. Hohmeier

    IT Department (IT GUY)

    P: 312.738.3800 ext. 1342

    Direct: 312.229.7542

    Description: metraflex logo

    www.metraflex.com

     



  • 2.  RE: AP 304 - Out of 4 AP's, 3 are showing down

    Posted Jul 03, 2022 08:02 AM
    maybe call tac

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    leo ma
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  • 3.  RE: AP 304 - Out of 4 AP's, 3 are showing down

    Posted Jul 04, 2022 03:27 AM
    Hi Paul,
     it may be that the other 3 have formed their own Cluster. Find out the IP addresses of the other 3 and see if you can get a GUI session into one of those.
    They do need to be running the same S/W version and be able to see each other on the same L2 VLAN when they boot up.
    They only do the VC election at power-up.

    I hope that this helps.


    Cheers, Ewan.


  • 4.  RE: AP 304 - Out of 4 AP's, 3 are showing down

    EMPLOYEE
    Posted Jul 03, 2022 09:22 PM
    what version of firmware are you using?

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
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