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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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AP-375 doesn't join Wireless Manager

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  • 1.  AP-375 doesn't join Wireless Manager

    Posted Aug 09, 2018 10:19 AM

    Good afternoon all,

    I'm trapped into an issue which I'm unable to sort it out.

    Our environment has a redundant 7205 Wireless Manager running 8.3.0.1.

    I have a bunch of AP-304 and AP-305 that works fine. I had to add additional AP to our env, in particular AP-375 outdoor. I would expect that AP would join WM automatically as other AP has done but it wasn't.

    Then I connect to the serial console and forced AP conversion via cmdline specifying CAP mode and WM VRRP ip address.

    Then AP download the new firmware and reboots. Once it boots then it stops at:

     

    [ 56.917838] br0 address=80:8d:b7:cf:58:7c
    [ 56.965760] wifi0: AP type AP-375, radio 0, max_bssids 16
    [ 57.030365] aruba_mods_radio_attach() INT setting antenna polarization to 1 radio 0
    [ 57.123117] Resetting spectral chainmask to Rx chainmask
    [ 57.187191] Init the PCAP for radio0 offload 1.
    [ 57.241080] aruba_mods_radio_attach: radio: 0, init txq work cpu: core-0
    [ 57.337675] pktlog_init: Initializing Pktlog for AR900B, pktlog_hdr_size = 16
    [ 57.412621] pktlog_init: Initializing Pktlog for AR900B, pktlog_hdr_size = 16
    AP rebooted Thu Jan 1 08:16:13 UTC 1970; System cmd at uptime 0D 0H 16M 26S: Image Upgrade Successful
    shutting down watchdog process (nanny will restart it)...

    <<<<< Welcome to the Access Point >>>>>

    ~ #

     

    On WM no AP appears to be provisioned. After 60-70 secs AP reboots to factory image.

     

    Does anybody has some suggestions?

     

    Thank you

     

    Davide Bortolini



  • 2.  RE: AP-375 doesn't join Wireless Manager

    EMPLOYEE
    Posted Aug 09, 2018 10:29 AM

    The AP-37x series require AOS 8.3.0.0 as a minimum.

     

    http://www.arubanetworks.com/assets/ds/DS_AP370Series.pdf

     

    If you're running 8.0.3.1, upgrading to 8.3.0.0 or later would get the 375s to join the mobility controller.



  • 3.  RE: AP-375 doesn't join Wireless Manager

    Posted Aug 09, 2018 10:33 AM

    Hi Charile,

    sorry it was my mistake. Our AOS version is 8.3.0.1. We've tried to downgrade to 8.3.0.0 but same issue.

     

    Thank you

     

    Davide Bortolini



  • 4.  RE: AP-375 doesn't join Wireless Manager

    EMPLOYEE
    Posted Aug 10, 2018 06:39 AM

    This is a duplicate of this question.