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AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

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  • 1.  AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

    Posted Jun 15, 2022 03:39 PM
    Hello,

    I have some AP-515s in VC config.  They are all running 8.6.0.17.

    Most of the time, client connect times are reported accurately.  The OID I'm using for this is:

    1.3.6.1.4.1.14823.2.3.3.1.2.4.1.16

    We had a power outage recently, and these guys all have a fresh boot from that.  As soon as everything reconnected, some of the client uptimes are WAY out of whack (91 days):

     Timeticks: (22400) 0:03:44.00

     Timeticks: (262600) 0:43:46.00

     Timeticks: (263700) 0:43:57.00

     Timeticks: (789183300) 91 days, 8:10:33.00

     Timeticks: (2212300) 6:08:43.00

     Timeticks: (246500) 0:41:05.00

     Timeticks: (560900) 1:33:29.00

     Timeticks: (2883300) 8:00:33.00

     Timeticks: (6989300) 19:24:53.00

     Timeticks: (789183700) 91 days, 8:10:37.00


    Interestingly - in the Web UI - all of the times look fine.  

    Anyone ever seen this before ?  Thanks.



  • 2.  RE: AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

    Posted Jun 16, 2022 09:26 AM
    Hi, I haven't seen that but one thing I'd check is if the AP/VC have the correct time after the outage.

    Hope this helps


  • 3.  RE: AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

    Posted Jun 16, 2022 12:22 PM
    Yep thanks for reply.  Time is solid via NTP.  I'm guessing it's a bug.

    Is there a way I could report a bug ?  I don't have a support contract - all these APs were bought retail.


  • 4.  RE: AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

    EMPLOYEE
    Posted Jun 18, 2022 07:01 PM
    8.6.0.18 is released, perhaps you can check the release notes and see if that helps.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------



  • 5.  RE: AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

    Posted Jun 18, 2022 10:25 PM
    Yep - just upgraded to that.  After the reboot the issue is gone, however the issue cropped up after a fresh boot as well.  There's nothing in the release notes talking about anything like this problem.  I don't think the new version fixed it (possible. but unlikely).


  • 6.  RE: AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

    Posted Jun 20, 2022 12:36 AM
    Thanks for the reply
    I downloaded the latest FW from the ASP, but no option to upgrade it manually.

    Its is asking me the URL to enter. 
    Thanks and Regards,

    ------------------------------
    Thirunavukkarasu
    ------------------------------



  • 7.  RE: AP-515 IAPs reporting wildly inaccurate client uptime(connect time) via SNMP

    Posted Jun 21, 2022 02:33 AM
    Setup a web server and put distribution files on it. If you have MobaXterm, just start web server on your desktop/laptop machine and serve upgrade files on it. Then enter respective url-s for example http://<your laptop ip>/ArubaInstant_Draco_8.9.0.3_83448 in the form.

    Best, Gorazd