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AP-635 cannot find its controller (7005)

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  • 1.  AP-635 cannot find its controller (7005)

    Posted May 30, 2023 01:00 PM

    Hello

     

    I have one 7005 controller which is correctly configured, and a new AP-635.  I connected the two devices to the same IPv4 network.   However the controller cannot discover the AP.  

    When I logged into the AP's WebGUI and tried to download by manully typing the controller's IPv4 address. It still failed,   I got this error:

     

    Maintenance
    Debug
    Convert to CAP

    === end of convert log ===
    show vpn status

    profile name:default
    --------------------------------------------------
    current using tunnel                            :unselected tunnel
    current tunnel using time                       :0
    ipsec is preempt status                         :disable
    ipsec is fast failover status                   :disable
    ipsec hold on period                            :600s
    ipsec tunnel monitor frequency (seconds/packet) :5
    ipsec tunnel monitor timeout by lost packet cnt :6
    ipsec reconnect duration (seconds)              :30

    ipsec     primary tunnel crypto type            :Cert
    ipsec     primary tunnel peer address           :N/A
    ipsec     primary tunnel peer tunnel ip         :N/A
    ipsec     primary tunnel ap tunnel ip           :N/A
    ipsec     primary tunnel using interface        :N/A
    ipsec     primary tunnel using MTU              :N/A
    ipsec     primary tunnel current sm status      :Init
    ipsec     primary tunnel tunnel status          :Down
    ipsec     primary tunnel tunnel retry times     :0
    ipsec     primary tunnel tunnel uptime          :0

    ipsec      backup tunnel crypto type            :Cert
    ipsec      backup tunnel peer address           :N/A
    ipsec      backup tunnel peer tunnel ip         :N/A
    ipsec      backup tunnel ap tunnel ip           :N/A
    ipsec      backup tunnel using interface        :N/A
    ipsec      backup tunnel using MTU              :N/A
    ipsec      backup tunnel current sm status      :Init
    ipsec      backup tunnel tunnel status          :Down
    ipsec      backup tunnel tunnel retry times     :0
    ipsec      backup tunnel tunnel uptime          :0
    end of show vpn status
    ========================================================

    show log upgrade
    ----------Download log start----------

    Executing ('/usr/sbin/wget -T 20 -t 1 -M 41943040 --no-proxy  --proxy-passwd=****** --header="X-Ap-Info:CNM1KYJ0DG,cc:88:c7:cc:11:e4,AP-635" -a /tmp/download_url_log ftp://sap:x@192.168.3.6/arm64emmc.ari')
    fetching ('/usr/sbin/wget -T 20 -t 1 -M 41943040 --no-proxy  --proxy-passwd=****** --header="X-Ap-Info:CNM1KYJ0DG,cc:88:c7:cc:11:e4,AP-635" -a /tmp/download_url_log ftp://sap:x@192.168.3.6/arm64emmc.ari')
    --07:54:05--  ftp://sap:*password*@192.168.3.6/arm64emmc.ari
               => `arm64emmc.ari'
    Connecting to 192.168.3.6:21... connected.
    Logging in as sap ... Logged in!
    ==> SYST ... done.    ==> PWD ... done.
    ==> TYPE I ... done.  ==> CWD not needed.
    ==> PASV ... done.    ==> RETR arm64emmc.ari ... 
    No such file `arm64emmc.ari'.

    Error: failed to retrieve image
    Info: try with tftp to download the image.
    Error: failed again to retrieve image with tftp proto
    cleaning up

     

    Thank you a million if anyone can help!!



  • 2.  RE: AP-635 cannot find its controller (7005)

    EMPLOYEE
    Posted May 30, 2023 08:32 PM

    what version of firmware are you running on 7005 controller?



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 3.  RE: AP-635 cannot find its controller (7005)

    Posted May 30, 2023 09:00 PM

    7005 controller software version is ArubaOS_70xx_8.10.0.6_86193




  • 4.  RE: AP-635 cannot find its controller (7005)

    EMPLOYEE
    Posted May 30, 2023 11:46 PM

    see if you get it to work when you factory default  the AP-635.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 5.  RE: AP-635 cannot find its controller (7005)

    Posted May 31, 2023 02:10 AM

    I have try that,but not work.got same error




  • 6.  RE: AP-635 cannot find its controller (7005)

    EMPLOYEE
    Posted May 31, 2023 03:23 AM

    is arm64emmc.ari file on the flash of the 7005?
    do a "dir flash" on 7005.



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 7.  RE: AP-635 cannot find its controller (7005)

    Posted May 31, 2023 10:16 PM
    No, I didn't find it.



  • 8.  RE: AP-635 cannot find its controller (7005)

    EMPLOYEE
    Posted Jun 01, 2023 05:01 AM

    Can you give more information on how the APs are discovering the Controller?
    By DHCP Options, DNS or L2 Discovery?

    Can you please give an output of "show version" of the Controller

    Are you triying to setup the convert-aos-ap on the 635 against the VRRP Address or the physical Address of the VRRP Master? I assume this is a standalone environment without any Mobility Conductor, right?




  • 9.  RE: AP-635 cannot find its controller (7005)

    Posted Jun 05, 2023 03:00 AM

    For L3, either use DHCP option 43 (Vendor Spesific Info), or DNS host record aruba-conductor (from 8.9.0.0), and aruba-master to locate the controller, and FTP (default) or TFTP at the controller.

    However default L2 mechanism is ADP (Aruba Discovery Protocol) ADP is enabled by default on all Aruba APs and managed devices. With ADP, APs send out periodic multicast and broadcast queries to locate the Mobility Conductor.
    (Check if running : show adp config, if not run: adp discovery enable and adp igmp-join enable.)


    ------------------------------
    Steinar