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AP303H Cert Issue

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  • 1.  AP303H Cert Issue

    Posted Jul 22, 2019 03:00 PM

    Hi,

     

    We have an AP303H that's having what appear to be CPSec issues. We are seeing it reboot over and over.

     

    Controller is running 6.5.3.3-FIPS.

     

    Have tried factory resetting the AP.

     

    The error log shows: 

    Jul 22 16:03:02 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file key_mgmt.c function sapd_proc_stm_pskkeys line 793 error malloc error.
    Jul 22 16:46:17 <nanny 303086> <ERRS> |AP <ap mac address>@<ap ip address> nanny| Process Manager (nanny) shutting down - AP will reboot!
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 53.039759] Starting Kernel HMAC SHA384 FIPS KAT ...
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 49.070536] Completed Kernel HMAC SHA1 FIPS KAT
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 51.031761] Starting Kernel HMAC SHA256 FIPS KAT ...
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 51.076609] Completed Kernel HMAC SHA256 FIPS KAT
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 49.027761] Starting Kernel HMAC SHA1 FIPS KAT ...
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 53.084602] Completed Kernel HMAC SHA384 FIPS KAT
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 55.039760] Starting Kernel HMAC SHA512 FIPS KAT ...
    Jul 22 16:48:14 KERNEL(<ap mac address>@<ap ip address>): [ 55.084609] Completed Kernel HMAC SHA512 FIPS KAT
    Jul 22 16:48:15 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:01:04>>ERROR>>Error while reading TPM Info from NVRAM Cache uninitialized
    Jul 22 16:48:15 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:01:04>>ERROR>>Error extracting factory certificates from flash. Check if flash is corrupted.
    Jul 22 16:48:15 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:01:04>>ERROR>>TPM or Device Cert Initialization failed.
    Jul 22 16:48:15 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file sapd_main.c function main line 3182 error Unable to initialize Factory Certificates or Field Certificates.
    Jul 22 16:49:36 <stm 132105> <ERRS> |AP <ap mac address>@<ap ip address> stm| Invalid password len 0
    Jul 22 16:49:40 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file key_mgmt.c function sapd_proc_stm_pskkeys line 793 error malloc error.
    Jul 22 16:49:52 <nanny 303086> <ERRS> |AP <ap mac address>@<ap ip address> nanny| Process Manager (nanny) shutting down - AP will reboot!
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 50.893741] Starting Kernel HMAC SHA1 FIPS KAT ...
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 56.895757] Starting Kernel HMAC SHA512 FIPS KAT ...
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 56.940614] Completed Kernel HMAC SHA512 FIPS KAT
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 50.936510] Completed Kernel HMAC SHA1 FIPS KAT
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 52.895738] Starting Kernel HMAC SHA256 FIPS KAT ...
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 52.940580] Completed Kernel HMAC SHA256 FIPS KAT
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 54.940588] Completed Kernel HMAC SHA384 FIPS KAT
    Jul 22 16:51:43 KERNEL(<ap mac address>@<ap ip address>): [ 54.895742] Starting Kernel HMAC SHA384 FIPS KAT ...
    Jul 22 16:51:44 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:00:58>>ERROR>>Error while reading TPM Info from NVRAM Cache uninitialized
    Jul 22 16:51:44 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:00:58>>ERROR>>Error extracting factory certificates from flash. Check if flash is corrupted.
    Jul 22 16:51:44 <sapd 129002> <ERRS> |AP <ap mac address>@<ap ip address> sapd| 12311969:16:00:58>>ERROR>>TPM or Device Cert Initialization failed.
    Jul 22 16:51:44 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file sapd_main.c function main line 3182 error Unable to initialize Factory Certificates or Field Certificates.
    Jul 22 16:53:08 <stm 132105> <ERRS> |AP <ap mac address>@<ap ip address> stm| Invalid password len 0
    Jul 22 16:53:12 <sapd 311020> <ERRS> |AP <ap mac address>@<ap ip address> sapd| An internal system error has occurred at file key_mgmt.c function sapd_proc_stm_pskkeys line 793 error malloc error.


    #AP303H


  • 2.  RE: AP303H Cert Issue

    Posted Jul 23, 2019 05:06 AM

    I would contact Aruba TAC on this.



  • 3.  RE: AP303H Cert Issue

    Posted Jul 23, 2019 05:08 AM
    Thanks Herman, I have.

    I think some traffic may be blocked between the controller and AP. I'll report back once resolved.


  • 4.  RE: AP303H Cert Issue

    Posted Dec 04, 2019 11:36 AM

    Was there any resolution to this?