Controllerless Networks

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

The APs current firmware version is 8.11.0.0_85179 SSR (Scorpio). I am not aware that we are using any mgmt software other than the Virtual controller itself. 

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

the latest maintenance release for 8.11 is 8.11.1.0, so perhaps you can use that.

Also note that scorpio is for AP-535s and you said you have 1x AP-555, is AP-555 part of the cluster? 

The APs current firmware version is 8.11.0.0_85179 SSR (Scorpio). I am not aware that we are using any mgmt software other than the Virtual controller itself. 

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

The firmware update is a good advice, I'll look into that. And Yes I have 1 AP555 part of the same cluster, do they not also use the Scorpio firmware version? I went to the ASP website and that is the version I am showing for AP555s as well.

Original Message:
Sent: Jun 07, 2023 06:46 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

the latest maintenance release for 8.11 is 8.11.1.0, so perhaps you can use that.

Also note that scorpio is for AP-535s and you said you have 1x AP-555, is AP-555 part of the cluster? 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 01:52 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The APs current firmware version is 8.11.0.0_85179 SSR (Scorpio). I am not aware that we are using any mgmt software other than the Virtual controller itself. 

Original Message:
Sent: Jun 06, 2023 06:35 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 06, 2023 01:58 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

yes you are right AP-555 also uses Scorpio. Lastly if you dont have Aruba Central, see if you can get a SYSLOG server setup,  so that the APs at least can send their SYSLOG info/notification to it and you can later go through it. 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 07:46 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The firmware update is a good advice, I'll look into that. And Yes I have 1 AP555 part of the same cluster, do they not also use the Scorpio firmware version? I went to the ASP website and that is the version I am showing for AP555s as well.

Original Message:
Sent: Jun 07, 2023 06:46 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

the latest maintenance release for 8.11 is 8.11.1.0, so perhaps you can use that.

Also note that scorpio is for AP-535s and you said you have 1x AP-555, is AP-555 part of the cluster? 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 01:52 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The APs current firmware version is 8.11.0.0_85179 SSR (Scorpio). I am not aware that we are using any mgmt software other than the Virtual controller itself. 

Original Message:
Sent: Jun 06, 2023 06:35 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 06, 2023 01:58 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

yes you are right AP-555 also uses Scorpio. Lastly if you dont have Aruba Central, see if you can get a SYSLOG server setup,  so that the APs at least can send their SYSLOG info/notification to it and you can later go through it. 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 07:46 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The firmware update is a good advice, I'll look into that. And Yes I have 1 AP555 part of the same cluster, do they not also use the Scorpio firmware version? I went to the ASP website and that is the version I am showing for AP555s as well.

Original Message:
Sent: Jun 07, 2023 06:46 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

the latest maintenance release for 8.11 is 8.11.1.0, so perhaps you can use that.

Also note that scorpio is for AP-535s and you said you have 1x AP-555, is AP-555 part of the cluster? 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 01:52 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The APs current firmware version is 8.11.0.0_85179 SSR (Scorpio). I am not aware that we are using any mgmt software other than the Virtual controller itself. 

Original Message:
Sent: Jun 06, 2023 06:35 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 06, 2023 01:58 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

After moving all the access points to Aruba Central, I am still encountering the same problem. @ariyapcould you please let me know where I should go to check the logs you mentioned, so that I can better troubleshoot this issue? Thank you.

yes you are right AP-555 also uses Scorpio. Lastly if you dont have Aruba Central, see if you can get a SYSLOG server setup,  so that the APs at least can send their SYSLOG info/notification to it and you can later go through it. 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 07:46 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The firmware update is a good advice, I'll look into that. And Yes I have 1 AP555 part of the same cluster, do they not also use the Scorpio firmware version? I went to the ASP website and that is the version I am showing for AP555s as well.

Original Message:
Sent: Jun 07, 2023 06:46 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

the latest maintenance release for 8.11 is 8.11.1.0, so perhaps you can use that.

Also note that scorpio is for AP-535s and you said you have 1x AP-555, is AP-555 part of the cluster? 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 01:52 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The APs current firmware version is 8.11.0.0_85179 SSR (Scorpio). I am not aware that we are using any mgmt software other than the Virtual controller itself. 

Original Message:
Sent: Jun 06, 2023 06:35 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 06, 2023 01:58 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter. 

first i suggest to upgrade your instant APs to 8.11.1.1 and if the issue still remains then start troublshooting

After moving all the access points to Aruba Central, I am still encountering the same problem. @ariyapcould you please let me know where I should go to check the logs you mentioned, so that I can better troubleshoot this issue? Thank you.

yes you are right AP-555 also uses Scorpio. Lastly if you dont have Aruba Central, see if you can get a SYSLOG server setup,  so that the APs at least can send their SYSLOG info/notification to it and you can later go through it. 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 07:46 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The firmware update is a good advice, I'll look into that. And Yes I have 1 AP555 part of the same cluster, do they not also use the Scorpio firmware version? I went to the ASP website and that is the version I am showing for AP555s as well.

Original Message:
Sent: Jun 07, 2023 06:46 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

the latest maintenance release for 8.11 is 8.11.1.0, so perhaps you can use that.

Also note that scorpio is for AP-535s and you said you have 1x AP-555, is AP-555 part of the cluster? 

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 07, 2023 01:52 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

The APs current firmware version is 8.11.0.0_85179 SSR (Scorpio). I am not aware that we are using any mgmt software other than the Virtual controller itself. 

Original Message:
Sent: Jun 06, 2023 06:35 PM
From: ariyap
Subject: APs disconnecting clients and not accepting new connections

what firmware are you running on the IAPs? also do you have any mgmt software that would capture the syslogs?

------------------------------
If my post was useful accept solution and/or give kudos.
Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.

Original Message:
Sent: Jun 06, 2023 01:58 PM
From: Youmedina10
Subject: APs disconnecting clients and not accepting new connections

Good morning All,

We have an IAP cluster with 15 AP-535s and 1 AP-555. From time to time, I've noticed that an AP would stop accepting clients and after some time disconnect all currently connected devices. At this point, the AP remains online but does not allow new devices to connect, even when standing in close proximity to it. This issue is temporarily resolved by rebooting the AP, but it does not provide a permanent solution. I have observed this issue randomly affecting different APs during the last few months. 

I would greatly appreciate your assistance with this matter.