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Aruba Central Essential Features - Client Live Events

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  • 1.  Aruba Central Essential Features - Client Live Events

    EMPLOYEE
    Posted Mar 07, 2023 04:13 PM

    HPE Aruba Central  allows you to troubleshoot issues related to:

    • Wireless clients connected to an access point
    • Wired clients connected to a switch or gateway

    To troubleshoot a wired client connected to a switch, the switch firmware version must be 16.09.0001 or a later version and the model should be one of the following switch series: 2930F, 2930M, 3810, 5400R (v3mode). This feature is not available for clients connected to CX Switches

    You can troubleshoot a wired client connected to both a standalone switch or stack.

    Live troubleshooting is supported only if the wireless client is connected to the access point running Aruba Instant 8.4.0.0 or a later version.

    You can also enable targeted packet capture (PCAP) during live troubleshooting and download the PCAP file if the access point is running Aruba Instant 8.6.0.5 or a later version.

    You can troubleshoot issues related to a client or a site in real time for detailed analysis

    Achievable IT and Business Outcomes

    • Faster time to resolution of client issues due to full visibility of the root cause
    • Improved experience for IT teams in resolving client issues
    • Improved user experience by reduced downtime

    If you want to see more details on how to use Client Live Events please watch the video below

    Client Live Events video



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    Aruba Customer Success Team
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