Cloud Managed Networks

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Forum to discuss all things related to HPE Aruba Networking Central and UXI Network Management, including deployment of managed networks, configuration, best practices, APIs, Cloud Guest, AIOps, Presence Analytics, and other included Applications

Aruba Central Essential Features - Client Live Events

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  • 1.  Aruba Central Essential Features - Client Live Events

    EMPLOYEE
    Posted Mar 07, 2023 04:13 PM

    HPE Aruba Central  allows you to troubleshoot issues related to:

    • Wireless clients connected to an access point
    • Wired clients connected to a switch or gateway

    To troubleshoot a wired client connected to a switch, the switch firmware version must be 16.09.0001 or a later version and the model should be one of the following switch series: 2930F, 2930M, 3810, 5400R (v3mode). This feature is not available for clients connected to CX Switches

    You can troubleshoot a wired client connected to both a standalone switch or stack.

    Live troubleshooting is supported only if the wireless client is connected to the access point running Aruba Instant 8.4.0.0 or a later version.

    You can also enable targeted packet capture (PCAP) during live troubleshooting and download the PCAP file if the access point is running Aruba Instant 8.6.0.5 or a later version.

    You can troubleshoot issues related to a client or a site in real time for detailed analysis

    Achievable IT and Business Outcomes

    • Faster time to resolution of client issues due to full visibility of the root cause
    • Improved experience for IT teams in resolving client issues
    • Improved user experience by reduced downtime

    If you want to see more details on how to use Client Live Events please watch the video below

    Client Live Events video



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    Aruba Customer Success Team
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