Controllerless Networks

 View Only
last person joined: 18 hours ago 

Instant Mode - the controllerless Wi-Fi solution that's easy to set up, is loaded with security and smarts, and won't break your budget
Expand all | Collapse all

Aruba Clearpass Guest Wifi

This thread has been viewed 46 times
  • 1.  Aruba Clearpass Guest Wifi

    Posted Jun 05, 2023 11:14 AM

    Good Day,

    Problem is as follows:

    The user goes through the motions of choosing an approver, entering their name+email address and then clicking register, this works. As soon as they are approved for the access and click Login, a webpage comes up stating ERR_NAME_NOT_RESOLVED. I have tested this on various devices and its doing the same.

    Any advice and direction will be highly apricated 



  • 2.  RE: Aruba Clearpass Guest Wifi

    Posted Jun 07, 2023 12:58 AM

    Morning,

    Apologies - here a more detailed description of the problem:

    • Guest user connects to the Guest SSID
    • Browser re-directs to the self-registration page
    • Receptions approves request
    • Account status goes from Disable to Enable
    • Guest proceeds to click on login

    The Guest then clicks login, there is a few quick re-directs then the Guest browser lands on www.google.co.za (as configured)

    However this does not happen and the login redirect lands the Guest on page: https://securelogin.arubanetworks.com – needless to say the Browser can't resolve this page.

    Any suggested direction to take will be apricated 




  • 3.  RE: Aruba Clearpass Guest Wifi

    EMPLOYEE
    Posted Jun 07, 2023 02:57 AM

    Hi,

    do you have valid certificates on Controller and on ClearPass?
    Did you changed the name into the name of the certificate in the Web Portal config page?




  • 4.  RE: Aruba Clearpass Guest Wifi

    Posted Jun 07, 2023 03:20 AM

    Thank you for the reply --

    I navigate to the Self-Registration page and I get this:

    I do not see or more precise I cannot find this screen:




  • 5.  RE: Aruba Clearpass Guest Wifi

    Posted Jun 08, 2023 02:35 AM

    Good Day,

    For what it is worth below the valid Certificate & the a snip of the Self Registration re-direct page - which re-directs fine no issues. 




  • 6.  RE: Aruba Clearpass Guest Wifi

    EMPLOYEE
    Posted Jun 08, 2023 05:53 AM

    You will find it when you go to your first screenshot and select "Edit"

    Than click here:

    scroll down and you will find the setting. Here you have to place the FQDN from the certificate in

    This name is used for interception and important to get full functionality.

    Here is a nice video which explains it - https://youtu.be/u6hyEtqzGOA?t=438




  • 7.  RE: Aruba Clearpass Guest Wifi

    Posted Jun 09, 2023 06:43 AM

    Good Day,

    See below:




  • 8.  RE: Aruba Clearpass Guest Wifi

    EMPLOYEE
    Posted Jun 09, 2023 06:54 AM

    Yes, that is exactly the place where you put in the FQDN of the certificate




  • 9.  RE: Aruba Clearpass Guest Wifi

    Posted Jun 14, 2023 01:28 AM

    Good Day,

    Changing the FQDN to the FQDN found on the actual 'Master / Controller AP' Certificate resolved the issue.

    The FQDN on the cert from or on Clearpass is / re-directed to the Clearpass Admin page.

    Thanks again for the pointers.

    Regards




  • 10.  RE: Aruba Clearpass Guest Wifi

    EMPLOYEE
    Posted Jun 14, 2023 02:15 AM

    Great to hear!