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Aruba CX6100 (JL677A): Lost default gateway after restart

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  • 1.  Aruba CX6100 (JL677A): Lost default gateway after restart

    Posted 2 days ago

    Hello,

    after restart Aruba JL677A 6100 lose default gateway. 

    Vendor                 : Aruba
    Product Name           : JL677A 6100 24G CL4 4SFP+ Swch
    Base MAC Address       : 9460d5-256140
    ArubaOS-CX Version     : PL.10.12.1000              
    State after restart:
    # show ip route 
     
    Displaying ipv4 routes selected for forwarding
     
    Origin Codes: C - connected, S - static, L - local
     
    VRF: default
     
    Prefix              Nexthop                                  Interface     VRF(egress)       Origin/   Distance/    Age
                                                                                                 Type      Metric
    -------------------------------------------------------------------------------------------------------------------------------
    0.0.0.0/0           10.2.20.1                                vlan120       -                 S         [1/0]        17h:10m:10s  
    10.2.20.0/24        -                                        vlan120       -                 C         [0/0]        -            
    10.2.20.14/32       -                                        vlan120       -                 L         [0/0]        -            
    # ping 1.1.1.1
    ping4: connect: Network is unreachable
    # start-shell 
    :~$ip ro show table all | grep def
    :~$ ip ro show table all
    10.2.20.0/24 dev vlan120 proto kernel scope link src 10.2.20.14 
    240.0.0.0/16 dev tap0 proto kernel scope link src 240.0.0.1 
    broadcast 10.2.20.0 dev vlan120 table local proto kernel scope link src 10.2.20.14 
    local 10.2.20.14 dev vlan120 table local proto kernel scope host src 10.2.20.14 
    broadcast 10.2.20.255 dev vlan120 table local proto kernel scope link src 10.2.20.14 
    broadcast 127.0.0.0 dev lo table local proto kernel scope link src 127.0.0.1 
    local 127.0.0.0/8 dev lo table local proto kernel scope host src 127.0.0.1 
    local 127.0.0.1 dev lo table local proto kernel scope host src 127.0.0.1 
    broadcast 127.255.255.255 dev lo table local proto kernel scope link src 127.0.0.1 
    broadcast 240.0.0.0 dev tap0 table local proto kernel scope link src 240.0.0.1 
    local 240.0.0.1 dev tap0 table local proto kernel scope host src 240.0.0.1 
    broadcast 240.0.255.255 dev tap0 table local proto kernel scope link src 240.0.0.1 
    ::1 dev lo proto kernel metric 256 pref medium
    fe80::/64 dev nd_reinject proto kernel metric 256 pref medium
    fe80::/64 dev bridge-vrf proto kernel metric 256 pref medium
    fe80::/64 dev tap0 proto kernel metric 256 pref medium
    fe80::/64 dev tap-br0 proto kernel metric 256 pref medium
    local ::1 dev lo table local proto kernel metric 0 pref medium
    anycast fe80:: dev nd_reinject table local proto kernel metric 0 pref medium
    anycast fe80:: dev bridge-vrf table local proto kernel metric 0 pref medium
    anycast fe80:: dev tap0 table local proto kernel metric 0 pref medium
    anycast fe80:: dev tap-br0 table local proto kernel metric 0 pref medium
    local fe80::1 dev tap0 table local proto kernel metric 0 pref medium
    local fe80::1c02:cfff:fecb:384e dev bridge-vrf table local proto kernel metric 0 pref medium
    local fe80::28e6:cdff:fe29:5abf dev nd_reinject table local proto kernel metric 0 pref medium
    local fe80::dcd1:6ff:fe85:c10b dev tap-br0 table local proto kernel metric 0 pref medium
    local fe80::f850:40ff:febb:5c52 dev tap0 table local proto kernel metric 0 pref medium
    multicast ff00::/8 dev nd_reinject table local proto kernel metric 256 pref medium
    multicast ff00::/8 dev bridge-vrf table local proto kernel metric 256 pref medium
    multicast ff00::/8 dev tap0 table local proto kernel metric 256 pref medium
    multicast ff00::/8 dev tap-br0 table local proto kernel metric 256 pref medium
    $ sudo ip route add default via 10.2.20.1
    $ ip ro show
    default via 10.2.20.1 dev vlan120 
    10.2.20.0/24 dev vlan120 proto kernel scope link src 10.2.20.14 
    240.0.0.0/16 dev tap0 proto kernel scope link src 240.0.0.1 
    $ exit

    # ping 1.1.1.1
    PING 1.1.1.1 (1.1.1.1) 100(128) bytes of data.
    108 bytes from 1.1.1.1: icmp_seq=1 ttl=55 time=9.14 ms
    108 bytes from 1.1.1.1: icmp_seq=2 ttl=55 time=8.92 msThis bug is here more time with us. I was post it here between many days ago. Unfortunately without reaction. I was upgrade firmware to newest but bug is here still. In logs aren't  nothing useful messages. Very bad is inconsistent information in switch userspace and shell.


  • 2.  RE: Aruba CX6100 (JL677A): Lost default gateway after restart

    Posted 2 days ago

    Can you try to set the ip default-gateway, instead of an ip route?

    There is a separation between the management plane (ip default-gateway) and forwarding-plane (ip route), and depending on if 'ip routing' (command) is enabled, it would use the ip route with routing enabled and ip default-gateway with routing disabled. Edit: this was for AOS-Switch, not for AOS-CX.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: Aruba CX6100 (JL677A): Lost default gateway after restart

    Posted 2 days ago

    On first step i thank you for post. Part of my config:

    interface vlan 120
        ip address 10.2.20.14/24
        arp timeout 300
    snmp-server vrf default
    snmp-server response-source interface vlan120 vrf default
    snmp-server view AllData 1.3.6.1 fe:80 included
    snmp-server community XX01
        access-list ipv4 snmp
        view AllData
    ip route 0.0.0.0/0 10.2.20.1

    What should I change? You write about command ip route default, but this command isnt here.

    From terminal:
    (config)# ip route 
      A.B.C.D    IPv4 route destination 
      A.B.C.D/M  IPv4 route destination

    (config)# ip 
      dns                Enable/disable DNS client 
      ecmp               Configure ECMP 
      icmp               Configure Internet Control Message Protocol (ICMP) 
      igmp               IGMP Configurations 
      route              Configure static routes 
      source-interface   Source-interface configuration 
      tcp                Global TCP parameters. 
      udp-bcast-forward  Enable or disable UDP broadcast forwarding 




  • 4.  RE: Aruba CX6100 (JL677A): Lost default gateway after restart

    Posted 16 hours ago

    I mixed up with ArubaOS-Switch, other operating system. Your config looks good. Can you ping your default gateway 10.2.20.1 when you see the issue?

    It may be good to work with your Aruba partner or Aruba support, as config looks good.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 5.  RE: Aruba CX6100 (JL677A): Lost default gateway after restart

    Posted 15 hours ago

    Yes default gateway is reachable and pingable - I wrote in my first post. It is realy creazy situation - one reboot and switch is unreachable, and most creazy is the fact that in userspace config is reported default gateway as configured.

    Ok I try write to Aruba support and i will hope to stable electric power. In summer, when are too much storm, it isn't easy.