I'm having a problem with fiber optic connection to the mentioned switch. I have the following configuration:
TP-Link MC220L Gigabit SFP Media converter
SFP Module inside media converter is TL-SM311LS 1000Base-LX
SFP Module inside switch is MaxLink ML-S31D-3-HP
Problem is that switch does not see the link, when i connect fiber optic to switch, led blinks for a second and that's it, link is down.
Switch FW version is 18.104.22.168(139)
Was this working earlier or its a new issue?
Are you using HPE branded SFP?
Please refer below links for supported SFP's on this switch:
Hello @hpe091 ,
We request you to log a case on HPE Support Center portal for further resolution using the link:
I connected my new aruba switch with an old Procurve switch 2626 and then link works without a problem. Why doesn't work with my media converter ?
What log messages have you seen when conencted fiber optic?
Can you again connect fiber optic to switch again check and share logs?
This is when I connect two switches. I insert SFP module into port 10 on aruba switch:
1 Oct 27 2021 12:03:41 Notice NT_LLDP-N-LLDP_TRAP LLDP status: entry deleted on 10.
2 Oct 27 2021 12:03:41 Info LINK-I-Up Vlan 30
3 Oct 27 2021 12:03:41 Info LINK-I-Up Vlan 20
4 Oct 27 2021 12:03:41 Info LINK-I-Up 10
5 Oct 27 2021 12:03:38 Info NSFP-I-SFPGibicDetected 10 SFP port is present, module type - 1000BASE-LX
This is when i connect switch to media converter:
1 Oct 27 2021 12:04:16 Info NSFP-I-SFPGibicDetected 10 SFP port is present, module type - 1000BASE-LX
Below meesage shows that SFPGibic Detected:
After this anyother message seen?
What is the status of this module in switch?
No, that's it, when connecting to media converter that's the only message that is seen. Switch says link down.
It seems there is a compatibility issue between media convertor and SFP..
There might be remote intervention required.
Can you log a case with support if they can assist on this issue?
I can't, when i want to make a case, webpage can't find my switch. I tried serial number and everything but it can't find the switch.
Hi, has anyone managed to solve the problem with connecting to TPLink?
I will answer myself :). After installing the latest firmware from November 22.214.171.124 - Aruba started working with TPLink.
Good to hear you solve the issue. Note that Aruba InstantON have its own community https://community.arubainstanton.com/home
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