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Aruba InstantON 1930 (HPE-JL680A) problem with SFP

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  • 1.  Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Oct 26, 2021 12:22 AM

    Hello guys,

    I'm having a problem with fiber optic connection to the mentioned switch. I have the following configuration:

    TP-Link MC220L Gigabit SFP Media converter

    SFP Module inside media converter is TL-SM311LS 1000Base-LX

    SFP Module inside switch is MaxLink ML-S31D-3-HP

    Problem is that switch does not see the link, when i connect fiber optic to switch, led blinks for a second and that's it, link is down.

    Switch FW version is 1.0.5.0(139)


    #Port
    #Aruba


  • 2.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    EMPLOYEE
    Posted Oct 26, 2021 04:47 AM

    Hello @hpe091,

    Was this working earlier or its a new issue?

    Are you using HPE branded SFP?

    Please refer below links for supported SFP's on this switch:

    https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00101702en_us

    https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00101703en_us

    Thanks!



  • 3.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Oct 26, 2021 09:45 AM
    @akg7

    Thank you for Your response.

    Switch is new, and our seller checked with the supplier and offered us 2 maxlink SFP modules and they said that that module is compatible with this switch. The MaxLink ones in my original post.



  • 4.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    EMPLOYEE
    Posted Oct 26, 2021 05:19 PM

    Hello @hpe091 ,

    We request you to log a case on HPE Support Center portal for further resolution using the link:

    https://support.hpe.com/hpesc/public/home/

    Thanks!



  • 5.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Oct 27, 2021 05:21 AM

    Little update,

    I connected my new aruba switch with an old Procurve switch 2626 and then link works without a problem. Why doesn't work with my media converter ? 



  • 6.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    EMPLOYEE
    Posted Oct 27, 2021 05:54 AM

    Hello @hpe091 ,

    What log messages have you seen  when conencted fiber optic?

    Can you again connect fiber optic to switch again check and share logs?

    Thanks!

     



  • 7.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Oct 27, 2021 06:15 AM

    This is when I connect two switches. I insert SFP module into port 10 on aruba switch:

    1 Oct 27 2021 12:03:41 Notice NT_LLDP-N-LLDP_TRAP LLDP status: entry deleted on 10.

    2 Oct 27 2021 12:03:41 Info LINK-I-Up Vlan 30

    3 Oct 27 2021 12:03:41 Info LINK-I-Up Vlan 20

    4 Oct 27 2021 12:03:41 Info LINK-I-Up 10

    5 Oct 27 2021 12:03:38 Info NSFP-I-SFPGibicDetected 10 SFP port is present, module type - 1000BASE-LX

     

    This is when i connect switch to media converter:

    1 Oct 27 2021 12:04:16 Info NSFP-I-SFPGibicDetected 10 SFP port is present, module type - 1000BASE-LX



  • 8.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    EMPLOYEE
    Posted Oct 28, 2021 05:29 AM

    Hello @hpe091 ,

    Below meesage shows that SFPGibic Detected:

    1 Oct 27 2021 12:04:16 Info NSFP-I-SFPGibicDetected 10 SFP port is present, module type - 1000BASE-LX

    After this anyother message seen?

    What is the status of this module in switch?

    Thanks!



  • 9.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Oct 28, 2021 05:51 AM

    No, that's it, when connecting to media converter that's the only message that is seen. Switch says link down.



  • 10.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    EMPLOYEE
    Posted Oct 28, 2021 04:47 PM

    Hello @hpe091 ,

    It seems there is a compatibility issue between media convertor and SFP..

    There might be remote intervention required.

    Can you log a case with support  if they can assist on this issue?

    Thanks!



  • 11.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Oct 29, 2021 12:05 AM

    I can't, when i want to make a case, webpage can't find my switch. I tried serial number and everything but it can't find the switch.



  • 12.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Nov 27, 2023 04:56 PM

    Hi, has anyone managed to solve the problem with connecting to TPLink?




  • 13.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    Posted Nov 28, 2023 02:21 AM

    I will answer myself :). After installing the latest firmware from November 2.9.0.53 - Aruba started working with TPLink.




  • 14.  RE: Aruba InstantON 1930 (HPE-JL680A) problem with SFP

    MVP EXPERT
    Posted Nov 28, 2023 05:08 PM

    Good to hear you solve the issue.  Note that Aruba InstantON have its own community https://community.arubainstanton.com/home



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    Marcel Koedijk | MVP Expert 2023 | ACEP | ACMP | ACCP | ACDP | Ekahau ECSE | Not an HPE Employee | Opinions are my own
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