So, general network connectivity is given. Maybe HTTPS will be blocked anywhere. Is there a Firewall in between?
Are those devices configured for limited access by IP range?
On Airwave: AMP Setup > Authentication > Enable AMP Whitelist
On Instant: check Firewall rules for the role which you get when connected to Wi-Fi
Original Message:
Sent: Jul 16, 2024 01:15 PM
From: KenDate1
Subject: Can't Connect To Airwave
I was definitely able to ping both ip addresses wirelessly.
Original Message:
Sent: Jul 16, 2024 10:16 AM
From: cordless
Subject: Can't Connect To Airwave
by default there is nothing that prohibity you from accessing. Can you ping AirWave and Instant UI when connetced wirelessly?
Maybe the role you get via wireless has some firewall statements in.
Original Message:
Sent: Jul 15, 2024 10:38 AM
From: KenDate1
Subject: Can't Connect To Airwave
Hello All,
I'm sure this may be a simple fix but I am having issues connecting to Airwave and the Instant UI wirelessly from my laptop. However when I navigate to them via a wired connection I can access them. Any ideas on what may be the cause of this?