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Cant take device off Portal

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  • 1.  Cant take device off Portal

    Posted Apr 12, 2023 12:25 PM

    Dear Community,

     I am facing an issue regarding my access point, the old employee registered 3 AP on his Aruba InstantOn account and he was managing those devices after he resign we are not able to access the account. We tried resetting the AP but once we try to add the device in the Instant portal it give an error (This device is already assigned to another site.) Please guide me the way to add this device in our new setup. 



  • 2.  RE: Cant take device off Portal

    EMPLOYEE
    Posted Apr 13, 2023 06:32 AM

    Please ask InstantON questions in the InstantON community.



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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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