Wireless Access

Hi all,

I have installed a new 8.3 version of Airwave and taken the opportunity to relocate it to another subnet due to some other network changes occurring.

I am aware that I need to reallocate the licenses, but I can do that myself using the Aruba Support Portal licensing section.

However when I log into my Mobility Conductor and go to the root folder > Configuration > System > Airwave, the option to change the IP is greyed out.

It's the same if I go under Managed Network > [name] > Production > Configuration > System > Airwave for the controllers.

The only option I appear to have, is to enable/disable the setting.

I found the same issue being logged previously in this thread: Can not change AirWave IP in in Mobility Controller | Wireless Access (arubanetworks.com) but when I go to the More tab, there is no System config option that I can see.

Do I need to disable the option, push the configuration and then enable again to 'reset' the link so a new poll will occur for all devices?

first of all be sure that the user has the correct privilege level for such tasks.

IP Address of Airwave will be changed here - https://www.arubanetworks.com/techdocs/AirWave/8303/webhelp/Content/AWUserGuide/Chapter2_Config/Defining_AMP_Network_Sett.htm

For editing Controller settings you have to disable the radio Button "Connect to AirWave" and deploy changes. After that you are able to setup new AirWave connection.

Hi all,

I have installed a new 8.3 version of Airwave and taken the opportunity to relocate it to another subnet due to some other network changes occurring.

I am aware that I need to reallocate the licenses, but I can do that myself using the Aruba Support Portal licensing section.

However when I log into my Mobility Conductor and go to the root folder > Configuration > System > Airwave, the option to change the IP is greyed out.

It's the same if I go under Managed Network > [name] > Production > Configuration > System > Airwave for the controllers.

The only option I appear to have, is to enable/disable the setting.

I found the same issue being logged previously in this thread: Can not change AirWave IP in in Mobility Controller | Wireless Access (arubanetworks.com) but when I go to the More tab, there is no System config option that I can see.

Do I need to disable the option, push the configuration and then enable again to 'reset' the link so a new poll will occur for all devices?