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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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ClearPass Access license is Overrun

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  • 1.  ClearPass Access license is Overrun

    Posted May 11, 2019 09:35 PM
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    dear All,

     

    is anyone know about error : "ClearPass Access license is Overrun. Total license count = 0, Used license count = 63"

     

    in my customer environment, this happen after cppm publisher down and manual join back to cluster,

     

    and now after this issue happen, we couldnt login to cppm/guest, even if we could, we get null profile, even when i click the shortcut link in cppm dashboard with super administrator login



  • 2.  RE: ClearPass Access license is Overrun

    Posted May 12, 2019 07:37 AM
    Do you still see application licenses installed?


  • 3.  RE: ClearPass Access license is Overrun
    Best Answer

    Posted May 12, 2019 08:28 AM

    i'm already solve the problem with reset cluster database publisher and subscriber,

     

    for now, license overrun already gone, and i'm already can login to cppm/guest