Security

 View Only
last person joined: 2 days ago 

Enterprise security using ClearPass Policy Management, ClearPass Security Exchange, IntroSpect, VIA, 360 Security Exchange, Extensions and Policy Enforcement Firewall (PEF).
Expand all | Collapse all

Clearpass access tracker not using entire screen?

This thread has been viewed 10 times
  • 1.  Clearpass access tracker not using entire screen?

    MVP
    Posted 16 days ago
    Just installed 6.11 and now noticing that access tracker only uses a 'tiny' portion of the vertical screen available.
    When setting it to e.g 100 records, it still only shows 20 at a time with scrollbars while the screen bottom half is blank.

    Clearing cache etc doesn't help so wondering if anyone else is noticing the same behavior?


  • 2.  RE: Clearpass access tracker not using entire screen?

    EMPLOYEE
    Posted 16 days ago
    yes noticed it too, i believe it'll be addressed soon.

    ------------------------------
    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba.
    ------------------------------



  • 3.  RE: Clearpass access tracker not using entire screen?

    EMPLOYEE
    Posted 13 days ago
    You can use the 'double finger' scroll gesture, or scroll wheel on your mouse when you are in the area of the screen where the logs are. That works fine for me, but there is no visible indication that it works like that.

    It is a known issue that was introduced with the fixed header and footer (those will be always visible and not scroll away). I would wait till ClearPass 6.11.1 and if it is still there, report it to Aruba Support.

    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------