Hi All
I am seeing the same error when loggin to policy manager (/tips) page with only a specific user group. We just upgraded from 6.2r to 6.3.4 yesterday. I am only getting the java error when trying to login with AU Help Desk privilege account.
Here is the xml for admin privilege
<?xml version="1.0" encoding="UTF-8" standalone="true"?>
-<TipsContents xmlns="http://www.avendasys.com/tipsapiDefs/1.0">
<TipsHeader version="6.3" exportTime="Fri Jul 18 15:03:38 EDT 2014"/>
-<AdminPrivileges>
-<AdminPrivilege description="A super administrator is allowed read/write access to all configuration elements" name="Super Administrator" accessType="FULL" allowPasswords="true">
-<AdminTask taskid="con">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="dnd">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="sc">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="adm">
<AdminTaskAction type="RWD"/>
</AdminTask>
</AdminPrivilege>
-<AdminPrivilege description="A network administrator is allowed to configure all the policies in the system" name="Network Administrator" accessType="FULL" allowPasswords="true">
-<AdminTask taskid="con">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="dnd">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon">
<AdminTaskAction type="RWD"/>
</AdminTask>
</AdminPrivilege>
-<AdminPrivilege description="A help desk person logs in to troubleshoot problems reported by end users" name="Help Desk" accessType="FULL" allowPasswords="true">
-<AdminTask taskid="mon.li.ag">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.ad">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.ac">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.sp">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.sy">
<AdminTaskAction type="RWD"/>
</AdminTask>
</AdminPrivilege>
-<AdminPrivilege description="A receptionist is allowed access to main monitoring screens" name="Receptionist" accessType="FULL" allowPasswords="true">
-<AdminTask taskid="mon.li.ag">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.ad">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.ac">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.sp">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.sy">
<AdminTaskAction type="RWD"/>
</AdminTask>
</AdminPrivilege>
-<AdminPrivilege description="A read-only administrator is only allowed to read all configuration elements" name="Read-only Administrator" accessType="FULL" allowPasswords="true">
-<AdminTask taskid="con">
<AdminTaskAction type="R"/>
</AdminTask>
-<AdminTask taskid="dnd">
<AdminTaskAction type="R"/>
</AdminTask>
-<AdminTask taskid="mon">
<AdminTaskAction type="R"/>
</AdminTask>
-<AdminTask taskid="sc">
<AdminTaskAction type="R"/>
</AdminTask>
-<AdminTask taskid="adm">
<AdminTaskAction type="R"/>
</AdminTask>
</AdminPrivilege>
-<AdminPrivilege description="An API administrator is only allowed API access to read/write all configuration elements" name="API Administrator" accessType="API" allowPasswords="true">
-<AdminTask taskid="con">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="dnd">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="sc">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="adm">
<AdminTaskAction type="RWD"/>
</AdminTask>
</AdminPrivilege>
-<AdminPrivilege description="AU InfoSec" name="AU InfoSec" accessType="FULL" allowPasswords="true">
-<AdminTask taskid="con.id.sh">
<AdminTaskAction type="RWD"/>
</AdminTask>
</AdminPrivilege>
-<AdminPrivilege description="AU help desk" name="AU Help Desk" accessType="FULL" allowPasswords="true">
-<AdminTask taskid="con.id.gu">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="con.id.ep">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="mon.li.ad">
<AdminTaskAction type="RWD"/>
</AdminTask>
-<AdminTask taskid="con.id.sh">
<AdminTaskAction type="RWD"/>
</AdminTask>
</AdminPrivilege>
</AdminPrivileges>
</TipsContents>