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We have it when a user connects to guest then opens a web browser and our Acceptance policy window pops up. We have found that if the user's home page or tries to browser to www.google.com they do not get the acceptance page. But if the user goes to www.cnn.com, then the acceptance page displays. I found the only difference between www.google.com and www.cnn.com, is that Google automactically redirects to HTTPS and CNN does not. Is there anyway to change this so it works with HTTP and HTTPS?
I've run into this same issue too. Unfortunately as more and more sites switch to https as a default, this is becoming an increasingly common problem.
-Neil
The operating system should be triggering captive portal detection behavior so you should not see any certificate errors.
I found the problem.
I had “Logout popup window” enabled in the captive portal profile on the controller.
That was causing the certificate error.
Now things are working fine.
I checked but it was unchecked.
TAC took a look at the certificate. This is what they said:
"However, this intermediate cert is not available in IOS trusted store list. For our validation, please try with different browser from IOS device. “GeoTrust DV SSL CA - G3” For your reference, kindly follow the below link about trusted certificate list https://support.apple.com/en-in/HT208125"
When I looked at the certificate, it had the cert in the following order.
-Private Key
-Server
-Intermediate
-Root
I replied to TAC that the link was talking about root certificate. But they have mentioned the intermediate.
Also told TAC that it happens on other device as well (Windows, MacOS and Android)
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