Security

hi Airheads,

anyone know of a way of getting an alert from Clearpass Intune service when it is not running ?

we have a customer running Clearpass Azure with Intune extension running and the Intune extension periodically stops every couple of months.

cheers

Pete

There is an application Log in ClearPass Guest

As an automatic export you can use an SQL statement for customized Syslog message :
You will be using a keyword to trigger syslog - in this example it is "store". This you have to customize to your demands.

hi Airheads,

anyone know of a way of getting an alert from Clearpass Intune service when it is not running ?

we have a customer running Clearpass Azure with Intune extension running and the Intune extension periodically stops every couple of months.

cheers

Pete

hi Airheads,

anyone know of a way of getting an alert from Clearpass Intune service when it is not running ?

we have a customer running Clearpass Azure with Intune extension running and the Intune extension periodically stops every couple of months.

cheers

Pete

If this happens regularly, please make sure that you have the restart-policy: always in your extension configuration:

....
    "userGroupUpdateSchedule": "*/30 * * * *",
    "bypassProxy": false,
    "enableStats": false,
    "restartPolicy": "always",
    "statsUsername": "",
    "statsPassword": "********"
}

And if the extension still stops, please open a TAC case. It can't hurt to monitor as well, but the extension should not stop.

hi Airheads,

anyone know of a way of getting an alert from Clearpass Intune service when it is not running ?

we have a customer running Clearpass Azure with Intune extension running and the Intune extension periodically stops every couple of months.

cheers

Pete

Thanks Herman,

That's definitely not in the configuration I'll add that in.

 

p.s. thanks to all replies , I haven't had a chance to get a remote session with customer !!

 

	Peter Elms Network Engineer Tel: +44 (0) 345 272 0910 Mob: +44 (0)7425 565490 Email: peter.elms@khipu-networks.com
KHIPU Networks Ltd is an ISO 9001 (Quality Management), ISO 27001 (Security Management), ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health & Safety) certified company. KHIPU Networks Ltd supports the National Apprenticeship Scheme and employs and develops apprentices within all sectors of the company. This message is confidential and may contain privileged information. If you are not the addressee indicated in this message (or responsible for delivery of the message to them), you may not copy or deliver this message to anyone or take any action in reliance on it. If you have received this e-mail in error, please delete it and notify the sender as soon as possible. KHIPU Networks Ltd does not accept any liability for any harm that may be caused to the recipient's system or data by this message. Please carry out virus and other such checks as you consider appropriate. KHIPU emails are secured via SPF, DKIM and DMARC to reduce the risk of forgery. KHIPU Networks Limited, Registered Office: 3 Waterfront Business Park, Fleet, Hampshire GU51 3TW Registered in England. Company Number 5218573 KHIPU Networks South Africa Limited, Registered Office:13 Waterford Mews, Century City, Cape Town, South Africa. Company number 2012/180716/07 GDPR - Our privacy policy can be found here

If this happens regularly, please make sure that you have the restart-policy: always in your extension configuration:

....
    "userGroupUpdateSchedule": "*/30 * * * *",
    "bypassProxy": false,
    "enableStats": false,
    "restartPolicy": "always",
    "statsUsername": "",
    "statsPassword": "********"
}

And if the extension still stops, please open a TAC case. It can't hurt to monitor as well, but the extension should not stop.

hi Airheads,

anyone know of a way of getting an alert from Clearpass Intune service when it is not running ?

we have a customer running Clearpass Azure with Intune extension running and the Intune extension periodically stops every couple of months.

cheers

Pete

a quick question Herman,

is that option available in V6 extension ?

i don't see it as a setting in configuration.

cheers

Pete

Thanks Herman,

That's definitely not in the configuration I'll add that in.

 

p.s. thanks to all replies , I haven't had a chance to get a remote session with customer !!

 

	Peter Elms Network Engineer Tel: +44 (0) 345 272 0910 Mob: +44 (0)7425 565490 Email: peter.elms@khipu-networks.com
KHIPU Networks Ltd is an ISO 9001 (Quality Management), ISO 27001 (Security Management), ISO 14001 (Environmental Management) and ISO 45001 (Occupational Health & Safety) certified company. KHIPU Networks Ltd supports the National Apprenticeship Scheme and employs and develops apprentices within all sectors of the company. This message is confidential and may contain privileged information. If you are not the addressee indicated in this message (or responsible for delivery of the message to them), you may not copy or deliver this message to anyone or take any action in reliance on it. If you have received this e-mail in error, please delete it and notify the sender as soon as possible. KHIPU Networks Ltd does not accept any liability for any harm that may be caused to the recipient's system or data by this message. Please carry out virus and other such checks as you consider appropriate. KHIPU emails are secured via SPF, DKIM and DMARC to reduce the risk of forgery. KHIPU Networks Limited, Registered Office: 3 Waterfront Business Park, Fleet, Hampshire GU51 3TW Registered in England. Company Number 5218573 KHIPU Networks South Africa Limited, Registered Office:13 Waterford Mews, Century City, Cape Town, South Africa. Company number 2012/180716/07 GDPR - Our privacy policy can be found here

If this happens regularly, please make sure that you have the restart-policy: always in your extension configuration:

....
    "userGroupUpdateSchedule": "*/30 * * * *",
    "bypassProxy": false,
    "enableStats": false,
    "restartPolicy": "always",
    "statsUsername": "",
    "statsPassword": "********"
}

And if the extension still stops, please open a TAC case. It can't hurt to monitor as well, but the extension should not stop.

hi Airheads,

anyone know of a way of getting an alert from Clearpass Intune service when it is not running ?

we have a customer running Clearpass Azure with Intune extension running and the Intune extension periodically stops every couple of months.

cheers

Pete