Did you enable an Azure AD (Entra ID) AuthZ as one of your Authentication Sources?
If so, move it as an Authorization Source. This is a known issue that authentication stops when Azure AD is added as Authentication Source, and I think it has been fixed in the later 6.11.x releases already.
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Herman Robers
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If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check
https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.
In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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Original Message:
Sent: Dec 03, 2023 10:26 AM
From: capbam
Subject: Clearpass Issue
Howdy - I had a very strange problem that happened the other day. In Services, I made a copy of our production wifi and set to #28 in the priority list - I made copies of the role map and enforcement so I can have this new 802.1x services all by itself. I'm also using SCEPman with Jamf -- it was working correctly all week and then all of sudden the access tracker stopped showing - couldnt see any connections or rejects at all. So I disabled my service that I created and boyahh access tracker starts showing events again ....has anyone had this happen?