This might be a dumb question, have you activate both licenses?Activating an Application License (arubanetworks.com)-------------------------------------------
*Edit. Sorry is see in your original description you have tried and that’s where it is failing. I think you are gonna have to create a ticket as suggested by the other responder.Original Message:Sent: Aug 08, 2022 05:05 PMFrom: house gregorySubject: Clearpass license activation problemHello,We haber bought two 1K Access license for our clearpass. While i could activate the first 1K the other license won't activate. Event viewer says the license in use for some other instance. But that can't ve right. I see that in license summary Window we have 2K Access license but in application license Window shows 2 seperate Access license only one of them activated. Anyone had this kind of issue before?
Any chance you just need to activate the second license?
Activating an Application License (arubanetworks.com)
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