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Clearpass OnConnect not work

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  • 1.  Clearpass OnConnect not work

    Posted Dec 07, 2022 05:11 AM
    Hi,
    I set up OnConnect on the Clearpass according to this guide (https://community.arubanetworks.com/community-home/digestviewer/viewthread?MID=21387). As I see it, the switch sends SNMP traps and the clearpass receives them. In "devices", I configured switch to SNMP to read and write according to the guide. But for some reason, in the "Event viewer", I receive following message, as if I had not configured switch to read SNMP.

    Has anyone tried setting up OnConnect ? Has this error come up and how can it be resolved?




  • 2.  RE: Clearpass OnConnect not work

    EMPLOYEE
    Posted Dec 08, 2022 05:21 AM
    Looks like you have not enabled SNMP Read on the Network Device. If you are sure that you did, I would recommend to work with Aruba Support as OnConnect is not widely used because most switches these days support RADIUS which works much more smooth.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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