Yep stumbled across this after I posted this. Frustrating but its what it is.
Thank you for replying though
Original Message:
Sent: Apr 09, 2024 04:26 PM
From: chulcher
Subject: Clearpass upgrade failed
You mean you are upgrading from 6.10.5 to 6.11.X and then upgrading to 6.12, right? Because you've looked at the release notes and installation guide and have seen that additional steps are required for upgrading past 6.10?
https://www.arubanetworks.com/techdocs/ClearPass/6.12/Installation-Guide/Default.htm#UpgradeUpdate/Up-VersionConsiderations.htm
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Carson Hulcher, ACEX#110
Original Message:
Sent: Apr 09, 2024 07:08 AM
From: brad
Subject: Clearpass upgrade failed
Hi,
Wondering if anyone can provide any solutions. I'm trying to upgrade clear pass policy manager from version 6.10.5 to 6.12 but I encounter this error message every time when I do it via the GUI or command line, "Exception performing upgrade: Pre-install task=02-modify-admin-shell-timeout.sh failed'. Has anyone come across this error before?
Thank you.