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Client does not re-auth after X succesfull reauths

This thread has been viewed 21 times
  • 1.  Client does not re-auth after X succesfull reauths

    Posted Nov 14, 2022 06:03 AM
    Hi All,

    I am facing an issue where a client does not re-authenticate after re-authing successfully X times. I've set the Radius:IETF:Session-Timeout to 10800 seconds (3 hours) for this Enforcement Profile. This works in most cases, but some Windows 10 clients stop re-authenticating after X successful auths. No log is shown in the Access Tracker:



    The Windows 10 client(s) that stop working are not in sleep mode and are in use when this issue occurs. Has anyone experienced this issue before and know how to tweak this?

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    Lex
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  • 2.  RE: Client does not re-auth after X succesfull reauths

    EMPLOYEE
    Posted Nov 14, 2022 11:57 AM
    You need to enable the option below:


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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 3.  RE: Client does not re-auth after X succesfull reauths

    Posted Nov 15, 2022 02:11 AM
    Hi cjoseph, your answer seems to be applicable to ArubaOS for wireless (?). My issue has to do with ClearPass Policy Manager / Dell Switch / Windows 10 Client(s).

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    Lex
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  • 4.  RE: Client does not re-auth after X succesfull reauths

    EMPLOYEE
    Posted Nov 15, 2022 02:15 AM
    Sorry about that!

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    Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    HPE Design and Deploy Guides: https://community.arubanetworks.com/support/migrated-knowledge-base?attachments=&communitykey=dcc83c62-1a3a-4dd8-94dc-92968ea6fff1&pageindex=0&pagesize=12&search=&sort=most_recent&viewtype=card
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  • 5.  RE: Client does not re-auth after X succesfull reauths

    EMPLOYEE
    Posted Nov 15, 2022 05:50 AM
    Reauthentication is something that your switch initiates. On most switches you can check the authentication status on a port or for a device and see the remaining session time. It may be good to get Dell support involved to troubleshoot your switch.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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