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Clients list shows disconnected clients

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  • 1.  Clients list shows disconnected clients

    Posted 20 days ago

    Hi there,

    When I run show clients on my Instant deployment it will show not only the connected devices but also the ones that already disconnected.

    The UI interface also shows all the clients, even the ones that are disconnected.

    But if I run show ap debug client-table only connected devices show.

    I would expect the "Clients" tab of the UI to only show users that are effectively connected, so is what I'm seeing normal?

    Thanks



  • 2.  RE: Clients list shows disconnected clients

    EMPLOYEE
    Posted 20 days ago

    It depends on the way clients disconnect, some of them will then rely on idle timeout to be flushed out of the user-table.



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    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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  • 3.  RE: Clients list shows disconnected clients

    Posted 20 days ago

    Uhmm,

    Then maybe there is some bug with 8.10.0.12.

    Because even when clients cleanly disconnect I see them still in the client list but not on the user-table.

    Also, even though clients show in the clients table, I cant run "show client status mac" for those that are disconnected.




  • 4.  RE: Clients list shows disconnected clients

    EMPLOYEE
    Posted 19 days ago

    do these clients connect to PSK or dot1x WLANs? if dot1x, are you using RADIUS Accounting for it?



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
    ------------------------------



  • 5.  RE: Clients list shows disconnected clients

    Posted 18 days ago

    Happens on both PSK and Dot1x SSIDs.