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Console connection to CX switch using micro usb not works

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  • 1.  Console connection to CX switch using micro usb not works

    Posted Apr 29, 2021 08:20 AM
    Hello everyone, 

    I'm try connect my Windows 10 computer to Aruba CX 8325 via micro usb console cable. I use default Aruba settings for this connection  on Putty -->

    I can't connect to switch. 

    When I try connect with the same computer and the same cable to Aruba OS it is works. 

    OS on Aruba 8325 is GL.10.06.0010. 

    Console cable witch RJ45  works correct. 

    Do you have any ideas what can be wrong ?


  • 2.  RE: Console connection to CX switch using micro usb not works

    MVP GURU
    Posted Apr 29, 2021 08:48 AM
    Have you checked device manager to see if the COM port changed to something other than COM1 when connected to the CX switch?


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    Dustin Burns
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  • 3.  RE: Console connection to CX switch using micro usb not works

    Posted Apr 29, 2021 09:08 AM
    Yes, I have chosen appropriate com port for the connection :)





  • 4.  RE: Console connection to CX switch using micro usb not works

    MVP GURU
    Posted Apr 29, 2021 09:27 AM
    Hmm , and nothing after hitting enter a few times?

    ------------------------------
    Dustin Burns

    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 5.  RE: Console connection to CX switch using micro usb not works

    Posted Apr 29, 2021 10:00 AM
    Just right, I choose appropriate com port, speed etc and after it type enter and nothing. I have also the second 8325 CX switch and the same situation.

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    Michał Turtoń
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  • 6.  RE: Console connection to CX switch using micro usb not works

    MVP GURU
    Posted Apr 29, 2021 10:07 AM
    Interesting. Should work :) Not sure what to check beyond that. Maybe start at 9600 baud and move up?

    ------------------------------
    Dustin Burns

    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 7.  RE: Console connection to CX switch using micro usb not works

    Posted Apr 30, 2021 02:21 AM
    I have also tried with different speed and nothing :) The best thing is that when i connect to AOS it works.





  • 8.  RE: Console connection to CX switch using micro usb not works

    MVP GURU
    Posted Apr 30, 2021 06:22 AM
    Have you tried with another computer?

    ------------------------------
    Dustin Burns

    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 9.  RE: Console connection to CX switch using micro usb not works

    Posted Apr 30, 2021 08:45 AM
    Are you sure you've got the right COM port?  The port may change from device to device, since it's the USB serial port in the switch itself that is being registered by Windows, and COM1 as per your screenshot is decidedly unlikely.  

    For testing purposes, I would watch the device manager when you plug the cable in and watch the port get registered.

    It's also possible something is wrong with the switch.  It's worth noting that you can detect the serial port while the switch in unpowered, start your putty connection, and watch the switch boot.  that would be the second thing I did after the above.

    Good luck!

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    John Kupski
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  • 10.  RE: Console connection to CX switch using micro usb not works

    Posted Apr 30, 2021 02:55 AM
    Console connection will not work on Aos-cx switches you can SSH into the switch you can use the usb bluetooth dongle and download the cx-switch app

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    Derrick Vaughn
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  • 11.  RE: Console connection to CX switch using micro usb not works