Hi
Subscription key have not been utilized since version 6.6, the first new license format was in 6.7 and the current license format was introduced in 6.8.
What format do you have on your current licenses?
If you have bought the ClearPass with the old license model and never converted the licenses since 2017 you should find the subscription ID under ClearPass Legacy licenses.
To be able to convert you need an active support agreement.
If you have converted to 6.7 format you need to convert from 6.7 to 6.8+ format
If you already have ClearPass 6.8+ format on your licenses you don't need to convert it for 6.11 installation.
But it's one more twist, if the original ClearPass was in the old pre 6.7 license model you need to convert the SKU's to the new SKU's
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Best Regards
Jonas Hammarbäck
MVP Guru 2024, ACEX, ACDX #1600, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACSA
Aranya AB
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Original Message:
Sent: Feb 20, 2024 05:39 AM
From: aboehm
Subject: Convert ClearPass licenses - Subscription Key needed
Hello guys,
I am in the process of upgrading our production CPPM environment to 6.11.x and want to convert the remaining licenses (platform & access) to the new format. In the Support Portal I can see the old licenses but a "subscription key" needs to be entered to continue the process. So I checked our service contract, but i can't find this specific key. Can anyone give a hint? For the licenses I converted so far this was not necessary.
Cheers
Arthur