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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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CPG Admin user password reset for admins of operator profiles

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  • 1.  CPG Admin user password reset for admins of operator profiles

    Posted 9 hours ago

    We use CP 6.11.9 and for MPSK have numerous Operator Profiles that allow admins to register devices  to our PSK SSID and get their own VLAN. This works well and we're getting on fine with it. However, I've never managed to get the 'Require a password change next login' function to work. So the admins can only use whatever password I set (or that is randomly created) when I set their account up.

    Does anyone know how to make this work for these admin accounts?

    And does CPG have a password reset function so that folks don't need to email me when they're forgotten their password? Our login screen doesn't have a link for a reset:
    Thanks

    Nathan.



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    Nathan
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  • 2.  RE: CPG Admin user password reset for admins of operator profiles

    EMPLOYEE
    Posted 8 hours ago

    I would recommend opening a case with TAC on the change password piece.



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    Carson Hulcher, ACEX#110
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    Original Message