Usually downwards compatibility is not guaranteed. Upgrade your VM to 6.11.6 and try again.
You can download logs from Administration / Server configuration -> select server and Collect logs.
Best, Gorazd
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Gorazd Kikelj
MVP Expert 2023
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Original Message:
Sent: Feb 08, 2024 04:06 PM
From: Adam Newson
Subject: CPPM: Config restore failure
Receiving the following error when restoring ClearPass VM from back up (config only).
Restoring a backup from a 6.11.6 C2000V. To 6.11.1 VM CLABV thinly provisioned (with version mismatch enabled).
Original file from the C2000V with 1TB disk, 8 CPU and 16 RAM in comparison to CLABV 400GB disk space, 8 CPU and 8 RAM. Is this likely to cause a failure?
Logs do not provide any further info.
Restoring Policy Manager database using file db-backup-2024-02-07-07-03-08.tar.gz...
INFO - Taking temp backup before restore
INFO - Backup databases for AppPlatform
INFO - Backup databases for PolicyManager
INFO - Backed up Server config
INFO - Backup complete
INFO - Backup is from different version for AppPlatform. Will attempt
to migrate data...
ERROR - Migration failed for AppPlatform. Please check logs for more
details
INFO - Migrating data for some of the dbs for AppPlatform failed
INFO - Backup is from different version for PolicyManager. Will
attempt to migrate data...
ERROR - Migration failed for PolicyManager. Please check logs for
more details
INFO - Migrating data for some of the dbs for PolicyManager failed
INFO - Migration for all dbs of AppPlatform was not successful.
Skipping restore for AppPlatform
INFO - Migration for all dbs of PolicyManager was not successful.
Skipping restore for PolicyManager
INFO - Restore complete.
INFO - Restarting Policy Manager admin server
Restore complete. Re-login after sometime |