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Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
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device huawei matepad 11 cannot connect to clearpass onboard

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  • 1.  device huawei matepad 11 cannot connect to clearpass onboard

    Posted Sep 06, 2021 03:39 AM
    Dear All,

    we have 1 device huawei matepad with harmony os 2.0 base on android 11 that cannot connected to aruba clearpass onboard,

    the network profile from onboard couldnt open default with clearpass quick connect,

    have anyone got same problem and solve it ?

    kindly need your help, 

    thanks a lot,

    ------------------------------
    BR,

    Hudaya
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  • 2.  RE: device huawei matepad 11 cannot connect to clearpass onboard

    EMPLOYEE
    Posted Sep 06, 2021 10:32 AM
    Please open a support case, if you don't get an answer here.

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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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    Original Message