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Device Type Is Showing Unknown And For Some Device As Linux

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  • 1.  Device Type Is Showing Unknown And For Some Device As Linux

    Posted May 23, 2022 07:25 AM
    Hello team , we are getting Samsung & some other Android phones device type as Linux system in Airwave for clients. I have connected OnePlus device but in device type it is not showing anything.
    What should I do to troubleshoot the issue

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    Shivam Ojha
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  • 2.  RE: Device Type Is Showing Unknown And For Some Device As Linux

    EMPLOYEE
    Posted May 23, 2022 06:20 PM
    Airwave will obtain the classification from the controller.  The controller typically uses the "browser agent" of the device used.  If the device uses a browser that has a linux signature, that is how it will classify it.  On the controller, you can see the browser agent of a device by typing "show aaa device-id-cache | include <mac address of device>"

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    Original Message