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  • 1.  HPE 1950-24G-2SFP+-2XGT JG960A POE not working

    Posted Apr 11, 2024 04:13 PM

    Greetings Aruba Community, 

    I'm trying to activate POE on the JG960A, but i was unable to do so, on the GUI i get ports greyed out, on the CLI i get a message says POE is disabled. hope to get an answer. Best regards, 



  • 2.  RE: HPE 1950-24G-2SFP+-2XGT JG960A POE not working

    Posted Apr 16, 2024 09:21 AM

    The JG960A is a non-PoE model (link): HPE OfficeConnect 1950 switch with 24 1GbE ports, 2 SFP+ ports, and 2 10GbE ports.

    You would need the JG962A equivalent, which has PoE: HPE OfficeConnect 1950 switch with 24 1GbE, power-over-Ethernet-plus ports, 2 SFP+ ports, and 2 10GbE ports.



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    Herman Robers
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    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
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  • 3.  RE: HPE 1950-24G-2SFP+-2XGT JG960A POE not working

    Posted Apr 16, 2024 09:22 AM

    The SKU JG960A (HPE OfficeConnect 1950 24G 2SFP+ 2XGT Switch) does not provide any PoE feature.

    Check the HPE OfficeConnect 1950 Switch Series QuickSpecs.

    SKUs providing PoE feature (PoE+):

    • HPE OfficeConnect 1950 24G 2SFP+ 2XGT PoE+ Switch (JG962A)
    • HPE OfficeConnect 1950 48G 2SFP+ 2XGT PoE+ Switch (JG963A)

    so what you're seeing is expected on the SKU you're working with.