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I can't create a guest user through the Aruba Central API.

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  • 1.  I can't create a guest user through the Aruba Central API.

    Posted 21 days ago

    Hi everyone,

    I'm working with the following endpoint: guest/v1/portals/{portal_id}/visitors to create a guest user on the network. However, I can't create it because I only get a 500 error without any further details.

    Here is the JSON body I am testing. I have modified it many times, but when making the request, there is no clear response.

    {
      "name": "string",
      "id": {},
      "company_name": {},
      "user": {
        "phone": {},
        "email": {}
      },
      "is_enabled": true,
      "valid_till_no_limit": false,
      "valid_till_days": 1,
      "valid_till_hours": 0,
      "valid_till_minutes": 0,
      "notify": false,
      "notify_to": "email",
      "password": {},
      "status": true,
      "created_at": {},
      "expire_at": {}
    }

    I look forward to your comments.



  • 2.  RE: I can't create a guest user through the Aruba Central API.

    EMPLOYEE
    Posted 20 days ago

    You should just enter the fields that you want to fill (or are mandatory, like name). This example works for me:

    {
      "name": "via-api3@arubadomain.com",
      "user": {
          "phone": null,
          "email": "via-api@arubaarubadomain.com"
      },
      "is_enabled": true,
      "valid_till_days": 1,
      "password": "secret-passwd123"
    }

    When I tried to create a duplicate user, where the "name" fielf exists already, I also get the 500 error.

    Hopefully this sample will get you started...



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 3.  RE: I can't create a guest user through the Aruba Central API.

    Posted 18 days ago

    Thank you very much, I will try it and comment on the result here.




  • 4.  RE: I can't create a guest user through the Aruba Central API.

    Posted 15 days ago

    Hi,

    I hope you are well.

    I have been testing with the example you provided, and it was successful. Thank you very much for your help.

    Now, I have a question: With that body, will I be able to send a notification to the user?

    Regards,




  • 5.  RE: I can't create a guest user through the Aruba Central API.

    EMPLOYEE
    Posted 14 days ago

    My guess would be that if you add in your JSON:

      "notify": true,
      "notify_to": "email",

    that there will be an e-mail notification. But haven't tried.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------



  • 6.  RE: I can't create a guest user through the Aruba Central API.

    Posted 14 days ago

    I added the parameters you sent me and managed to get the notification. I had tried the same way before, but I think I was adding an extra comma to the body.

    Thank you very much for your help.

    Best regards.