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Access network design for branch, remote, outdoor, and campus locations with HPE Aruba Networking access points and mobility controllers.
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IAP 655 An internal system error has occurred at file am.c

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  • 1.  IAP 655 An internal system error has occurred at file am.c

    Posted 2 days ago

    Hi all,

    I am encountering an error log on IAP 655. 

    sapd[7407]: <326268> <ERRS> |AP_655@ sapd|  An internal system error has occurred at file am.c function get_next_am_scan_channel_type line 2205 error Scan Group Channel Selection Error: Not able to select next group channel for scan type 8


    Is anyone familiar with this error log? Could you please advise?

    Thank you in advance



  • 2.  RE: IAP 655 An internal system error has occurred at file am.c

    EMPLOYEE
    Posted 2 days ago

    Is 6 GHz supported in your location?
    Do you use the correct Regulatory Domian?

    Do CLI commands:
    show ap regulatory
    show ap allowed-channels country-code <YOURCOUNTRYCODE>



    Original Message


  • 3.  RE: IAP 655 An internal system error has occurred at file am.c

    EMPLOYEE
    Posted 2 days ago

    Please share the corresponding regulatory-domain-profile for the AP producing these logs.


    Original Message


  • 4.  RE: IAP 655 An internal system error has occurred at file am.c

    Posted 2 days ago

    Sorry, I do not have any help for you directly.

    I do have a question - what firmware version are you running?


    Original Message