Network Management

 View Only
last person joined: 2 days ago 

Keep an informative eye on your network with IMC and AirWave network management solutions.
Expand all | Collapse all

IMC Aruba 6300 software update Directory on device

This thread has been viewed 65 times
  • 1.  IMC Aruba 6300 software update Directory on device

    Posted Sep 01, 2022 03:49 AM
    What one is supposed to chose in that place?


    Thanks


    ------------------------------
    spgsitsupport
    ------------------------------


  • 2.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 03, 2022 05:41 AM
    Nobody?

    ------------------------------
    spgsitsupport
    ------------------------------



  • 3.  RE: IMC Aruba 6300 software update Directory on device

    EMPLOYEE
    Posted Nov 03, 2022 08:49 AM
    Hello there,

    • For the Save to Device column of the current line, select the path of the current device. Also, you can click Modify and type a different path in the pop-up window. The path should be within 32 characters.
    This is thae path/directory  in the device itself. In Comware this is flash:, in Procurve os/primary or os/secondary.

    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------



  • 4.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 03, 2022 09:45 AM
    And in ArubaOS CX it is what? (that was the question)

    Thanks


    ------------------------------
    spgsitsupport
    ------------------------------



  • 5.  RE: IMC Aruba 6300 software update Directory on device

    EMPLOYEE
    Posted Nov 04, 2022 08:57 AM
    Hello there,

    Directory should be /fs/nos , here are Firmware versions stored.
    I could not test it , as  I am getting the Server busy errror. No default path for CX available.
    This is a known issue !
    I have an answer that this will be supported in the next version E0708.

    Kind regards,

    ------------------------------
    Marina
    HPE
    Sofia
    ------------------------------



  • 6.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 04, 2022 12:20 PM
    Fails with:

    Script exist error.
    Please check if the script is exist error.

    So basically I do not think a script even exists in IMC for dealing with ArubaCX switches

    ------------------------------
    spgsitsupport
    ------------------------------



  • 7.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 14, 2022 04:04 AM
    Anybody has any idea how to make it work?


    ------------------------------
    spgsitsupport
    ------------------------------



  • 8.  RE: IMC Aruba 6300 software update Directory on device

    EMPLOYEE
    Posted Nov 14, 2022 09:06 AM
    Hello,

    "Script exist error" just means that there was an error when the script was executing. Typically when you check the results, you should be able to open the Operation Results, click on Details, and then click the "script exist error" or similar link to view output that shows exactly what the error was. Could you share that please?

    6300M along with other OS-CX models are definitely supported by IMC, but which model is supported for which features depends on your IMC version. New CX models are added regularly in newer versions.

    I've just tested in my lab with IMC 7.3 E0706P11 and a 6300M running FL.10.07.0030 was upgraded successfully to FL.10.10.1020 by IMC out of the box. Ensure REST API, SNMP Read and SSH are configured as access protocols.

    ------------------------------
    Justin Guse
    ------------------------------



  • 9.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 14, 2022 10:04 AM
    ArubaManager@10.10.14.34's password:
    Last login: 2022-11-04 16:17:58 from 10.10.9.40
    User "ArubaManager" has logged in 1393 times in the past 30 days
    sw-dome-6300M#
    sw-dome-6300M#
    sw-dome-6300M#​

    This all I get. SNMP Read and SSH are configured, REST API is also configured (cannot test, as I have no idea what to input in Login parameters field)

    ------------------------------
    spgsitsupport
    ------------------------------



  • 10.  RE: IMC Aruba 6300 software update Directory on device

    EMPLOYEE
    Posted Nov 15, 2022 06:06 AM
    Hello,

    In your case it looks like the scripts are hanging at the device prompt, but I can't really say more from the output. You could check the upgrade log iMC\server\conf\log\imcupgdm<date>.txt to see if there's any helpful output when the issue happens.

    Are you running iMC 7.3 E0706P11? The scripts for CX should have been updated with this release, so make sure you are running it.

    If you're still not able to resolve it, please open a TAC case.

    ------------------------------
    Justin Guse
    ------------------------------



  • 11.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 15, 2022 08:23 AM
    Well, with 6 x 6300M I might as well do them by hand, I do not conduct changed daily, and firmware upgrade... will have to be slower

    IMC PLAT 7.3 (E0706P11)

    The log states:

    ActionName = deploy_image
    
    InputParam = DestTFTPFile=ArubaOS-CX_6400-6300_10_10_1020.swi?_?DevName=sw-flowerroom-6300?_?TFTPFile=10.10.14.37_ArubaOS-CX_6400-6300_10_10_1020.swi?_?TFTPServer=10.10.9.40?_?VpnName=?_?slot=/fs/nos/?_?transfer_protocol=tftp
    
    OutputParam = ERROR_MESSAGE=Could not deploy image
    
    CmdResp = ArubaManager@10.10.14.37's password: 
    
    Last login: 2022-11-14 22:10:49 from 10.10.9.40
    
    User "ArubaManager" has logged in 748 times in the past 30 days
    
    sw-flowerroom-6300# 
    
    sw-flowerroom-6300# 
    
    sw-flowerroom-6300#
    
    ErrorMessage = Could not deploy image
    
    ActionResult = 11
    
    
    2022-11-14 22:11:00.004 [ERROR (11)] [THREAD(2376)] [CPolicyThirdPartUpload::exec()] Failed to call CScriptProcess::exec().step_detail: ArubaManager@10.10.14.37's password: 
    
    Last login: 2022-11-14 22:10:49 from 10.10.9.40
    
    User "ArubaManager" has logged in 748 times in the past 30 days
    
    sw-flowerroom-6300# 
    
    sw-flowerroom-6300# 
    
    sw-flowerroom-6300#, error_message: Could not deploy image
    2022-11-14 22:11:00.014 [INFO (0)] [THREAD(2376)] [CExecuter::exec()] Step failed, break !
    2022-11-14 22:11:00.017 [INFO (0)] [THREAD(2376)] [CExecuter::exec()] notify: { -- SEQUENCE --
    	iSessionID '00b2'H  -- 
    ,
    	iJobID '00b2'H  -- 
    ,
    	iDevID '014f'H  -- 
    ,
    	iExtendStatus '07'H  -- 
    ,
    	iResultCode '01'H  -- 
    ,
    	iExtendResultCode '15ee'H  -- 
    ,
    	strExtendResult ''H  -- "" --,
    	bFinished FALSE,
    	iStepID '0424'H  -- 
    ,
    	iFileType '02'H  -- 
    ,
    	bStepFinished TRUE,
    	strRespondResult '41727562614d616e616765724031302e31302e31342e333727732070617373776f72643a200d0a4c617374206c6f67696e3a20323032322d31312d31342032323a31303a34392066726f6d2031302e31302e392e34300d0a55736572202241727562614d616e616765722220686173206c6f6767656420696e203734382074696d657320696e20746865207061737420333020646179730d0a73772d666c6f776572726f6f6d2d3633303023200d0a73772d666c6f776572726f6f6d2d3633303023200d0a73772d666c6f776572726f6f6d2d3633303023'H  -- "ArubaManager@10.10.14.37's.password:...Last.login:.2022-11-14.22:10:49.from.10.10.9.40..User."ArubaManager".has.logged.in.748.times.in.the.past.30.days..sw-flowerroom-6300#...sw-flowerroom-6300#...sw-flowerroom-6300#" --
    }
    
    2022-11-14 22:11:00.021 [ERROR (6006)] [THREAD(2376)] [CExecuteTask::getCommandFromUserCfgfile] File :C:\Program Files\iMC\server\bin\..\..\server\conf\command.conf can not open.
    2022-11-14 22:11:00.021 [ERROR (6006)] [THREAD(2376)] [CExecuteTask::getCommandFromUserCfgfile] Failed to call getCommandFromCfgfile()
    2022-11-14 22:11:00.021 [INFO (0)] [THREAD(2376)] [CExecuteTask::bakupUserCfg] backup after is fail.dev is 20052216 , result is 3801105
    2022-11-14 22:11:00.021 [INFO (0)] [THREAD(2376)] [XXXXXXXXXXXXX] --------------end---------- 
    2022-11-14 22:11:00.021 [INFO (0)] [THREAD(2376)] [CExecuteTask::do_task__()] End to do upgrade/backup device software task...
    2022-11-14 22:11:01.055 [INFO (5001)] [THREAD(2376)] [CSoftwareLibMgr::writeUpgradeHistory()] Write upgrade history.​


    ------------------------------
    spgsitsupport
    ------------------------------


  • 12.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 25, 2022 10:34 AM
    Upgraded to iMC PLAT 7.3 (E0708)

    It went a bit further, but still no success (hanging there on Executing for 25 min by now)




  • 13.  RE: IMC Aruba 6300 software update Directory on device

    EMPLOYEE
    Posted Nov 28, 2022 04:09 AM
    Hello,

    Do you have the out-of-band management port connected on the switches? It's recommended on CX for this port to be used for management purposes such as software upgrades. According to your logs, the default VRF is being used. Transfers here may take a long time.

    Could you try the upgrade via mgmt? You just need to tell IMC to use the VRF as well, via Service > Configuration Center > Options > VPN Instance -> Select the device and set the instance name to mgmt via Batch Config.

    ------------------------------
    Justin Guse
    ------------------------------



  • 14.  RE: IMC Aruba 6300 software update Directory on device

    Posted Nov 28, 2022 04:17 AM
    No, I do not have management port configured (it would only be more complicated than it needs to be, with yet another Vlan needing to exists)
    Well, it turned out that it DID work, it just took 43 minutes to do it!!!!

    And the path is the SAME as Provurve switches /os/primary or os/secondary

    And then I run it on additional 5 switches where it shown as failed because: Device restarting failed.

    Which was total rubbish, checked every unit by hand via SSH & every single one DID reboot OK (an booted from new firmware)

    So something still is not right

    Seb



    ------------------------------
    spgsitsupport
    ------------------------------