Hi,
So far I have not logged a case with HP but will do so.
Regarding the downgrade my problem is that although I have the 7.1 database backup however now 4 weeks passed and a lots of new users registered. If I downgrade I have to make sure that all newly registered users and their device mac addresses are transferred to 7.1. Now this seems to be a challenge because of several reasons:
1. Although IMC has a batch user export menu, in 7.2 GUI it has disappeared
2. Even if I can export new users, their device mac addresses cannot be exported/imported
I think here only a good SQL script could help that exports access and platform user accounts and their registered device mac addresses... If someone knows which tables to export/import please let me know.
Thanks
Istvan