Network Management

Hello all,

I've just installed a fresh IMC (the latest 7.3 E0705+E0705P04).I'm using a trial licence now. I wanted to install addiitional service.It's called the IMC MVM (MPLS VPN Manager 7.3 (E0508) + MPLS VPN Manager 7.3 (E0508P02)) to check some features. My OS is Linux., my SQL is MySQL 8.0. So, I could install but couldn't deploy. The status is undeployed. I've got the following logs (several last logs only here):

2020-05-15 17:41:56 [INFO ] [Thread-449] [com.h3c.imc.deploy.dma.wizard.DeployingPanelDescriptor$WorkingThread::run(361)] Executing com.h3c.imc.deploy.tasks.UnzipFileTask(Unzipping file - server_linux.zip...)...
2020-05-15 17:41:58 [INFO ] [Thread-449] [com.h3c.imc.deploy.dma.IPConfigFileManager::readAllConfigs(169)] Start loading server-addr.xml configuration file
2020-05-15 17:41:58 [INFO ] [Thread-449] [com.h3c.imc.deploy.dma.IPConfigFileManager::readAllConfigs(233)] Load server-addr.xml configuration file succeeded
2020-05-15 17:41:58 [INFO ] [Thread-449] [com.h3c.imc.deploy.dma.wizard.DeployingPanelDescriptor$WorkingThread::run(361)] Executing com.h3c.imc.deploy.tasks.BuildDatabaseTask(Building database - server/script_mysql.hz...)...
2020-05-15 17:41:58 [INFO ] [SwingWorker-pool-3-thread-2] [com.h3c.imc.deploy.tasks.BuildDatabaseTask$DatabaseBuilderWorker::doInBackground(857)] œâѹÊýŸÝ¿âÎÄŒþ
2020-05-15 17:41:58 [ERROR] [SwingWorker-pool-3-thread-2] [com.h3c.imc.deploy.tasks.BuildDatabaseTask$DatabaseBuilderWorker::doInBackground(864)] Unwrap .hz file error
java.io.FileNotFoundException: /opt/iMC/deploy/components/iMC-MVM/V700R002B05D012/server/script_mysql.hz (No such file or directory)
at java.base/java.io.FileInputStream.open0(Native Method)
at java.base/java.io.FileInputStream.open(FileInputStream.java:219)
at java.base/java.io.FileInputStream.<init>(FileInputStream.java:157)
at com.h3c.imc.deploy.Util.unwrapHzFile(Util.java:4034)
at com.h3c.imc.deploy.tasks.BuildDatabaseTask$DatabaseBuilderWorker.doInBackground(BuildDatabaseTask.java:862)
at com.h3c.imc.deploy.tasks.BuildDatabaseTask$DatabaseBuilderWorker.doInBackground(BuildDatabaseTask.java:786)
at com.h3c.imc.deploy.tasks.SwingWorker$1.call(SwingWorker.java:294)
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
at com.h3c.imc.deploy.tasks.SwingWorker.run(SwingWorker.java:333)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
at java.base/java.lang.Thread.run(Thread.java:834)
2020-05-15 17:41:58 [ERROR] [Thread-449] [com.h3c.imc.deploy.dma.wizard.DeployingPanelDescriptor$WorkingThread::run(366)] Task execute failed

I can access to  IMC with HTTP w/o any issues.It seema IMC installation is Ok.

Do you know the root of the reason ? May you help me ? Is it possible to use MVM with the trial licence ?

Regards,Alexey

Hello,

I've tested this in the lab on a Linux MySQL 8 installation and run into the same issue. This appears to be a bug with MVM Module on the 7.3 E0508 version. The error is that the server/script_mysql.hz does not exist, and the error is correct if you check the folder in the downloaded files - there is no such script, which is used to build/upgrade the database for this module. Please open a support case for this issue and we will get it fixed.

Hi,

Thank you very much for the reply. I'm not alone:)  I'm still using the trial licence. I don't uderstand how to open a case inside my account with the trial lic.I must choose a product from the list. there is no MVM for a trial lic.

Thank you. Alexey

Hello Alexey,

Please check your PMs, I've sent you a message with some more details about opening a support case so we can get this resolved.

Hi,

Thank you ! Done. I mean i open my case.

Regards,Alexey