View Only
last person joined: yesterday 

Forum to discuss Enterprise security using HPE Aruba Networking NAC solutions (ClearPass), Introspect, VIA, 360 Security Exchange, Extensions, and Policy Enforcement Firewall (PEF).
Expand all | Collapse all

JAMF Pro Error

This thread has been viewed 17 times
  • 1.  JAMF Pro Error

    Posted Jan 29, 2024 12:27 PM

    We've been receiving the following error message in the Event Viewer in ClearPass every hour for the JAMF Pro Endpoint Context Server: "Failed to fetch Endpoint details from JAMF Pro Error code: 404 Verify Proxy settings, Server credentials and retry."

    We've been trying to figure out how to fix it, but we're stuck. We've verified that that credentials are correct and the Server Base URL appears to be correct as well. Now we don't have the Jamf Pro ClearPass Extension installed and I personally suspect that that is the problem, but I can't find any documentation confirming whether the extension is definitely necessary or not and one of the senior employees here insists that we've never had the extension before and that the JAMF Pro Endpoint Context Server did work before without the extension.

    Personally I'm quite new still to all these systems so I'm at a bit of a loss. Any help would be greatly appreciated!

  • 2.  RE: JAMF Pro Error

    Posted Feb 10, 2024 08:39 AM

    I think I had this problem when I was including the HTTPS:// in front of the jamf url in the configuration of the extension in clearpass. 

    Has this ever worked for you?