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  • 1.  MM Connection issues

    Posted May 17, 2024 05:43 AM
    We upgraded VMware sphere from 8.0 U1 to 8.0 U2 on 4/21/2024.  Since then the ArubaMM doesn't seem to be connecting with the APs we have. Here is the vm information from "show version" from the VM no-mm console.  There was no change to the VM. Anyone seen something similar? What is the best way to debug?
     
    VM info
     
    Aruba Operating System Software.
    ArubaOS (MODEL: ArubaMM-VA), Version 8.11.1.0 SSR
    (c) Copyright 2023 Hewlett Packard Enterprise Development LP.
    Compiled on 2023-01-25 at 12:37:03 PST (build 86043) by jenkins
    BIOS Version: Phoenix Technologies LTD, 6.00
    Built: 11/12/2020
    -Switch uptime is 4 minutes 1 seconds
    Reboot Cause: Guest tools Shutdown (Intent:cause: 86:50)
    Supervisor Card
    Processor (s) : pTotal CPUs : 3,
    Sockets: 1,
    Cores Per CPU: 3
    Socket 0: Intel(R) Xeon(R) Silver 4316 CPU @ 2.30GHz
    Ex5703M bytes of memory
    E4096M bytes of Supervisor Card system flash.



  • 2.  RE: MM Connection issues

    Posted May 17, 2024 07:38 AM

    Is there more you could share? You wouldn't be terminating the APs on the Mobility Masters/Conductors either, these should be terminating on Controllers/Gateways.



    ------------------------------
    Dustin Burns

    Lead Mobility Engineer @Worldcom Exchange, Inc.

    ACCX 1271| ACMX 509| ACSP | ACDA | MVP Guru 2022-2023
    If my post was useful accept solution and/or give kudos
    ------------------------------



  • 3.  RE: MM Connection issues

    Posted May 17, 2024 10:36 AM
    1. VMware vSphere 8/ESXi 8 isn't supported until AOS 8.12.
    2. Those specs, 3 CPU, "5703M" bytes of memory, are the specs for the MM-VA-50 appliance level.

    How many APs and controllers are in your environment?  What does the output of show inventory and show license platform-limits look like on the Mobility Conductor?



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    Carson Hulcher, ACEX#110
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  • 4.  RE: MM Connection issues

    Posted May 17, 2024 03:00 PM
    We have 18APs, Controller, Conductor. The APs and Controller are accessible but conductor is not accessible anymore. We had configured it to have static IP.
    Let me get the show command output and share also.



  • 5.  RE: MM Connection issues

    Posted May 17, 2024 03:07 PM
    Edited by puneetsharma May 17, 2024 10:13 PM

    Would you recommend us updating MC to AOS 8.12?




  • 6.  RE: MM Connection issues

    Posted May 17, 2024 10:13 PM