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MSM410 Firmware update - where to download

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  • 1.  MSM410 Firmware update - where to download

    Posted Mar 08, 2010 04:56 AM
    sorry for my noob question. We are running 5 msm410 .. some of them with firmware 5.3.1 and others with 5.2.6

    maybe i m to stupid .. but i cant find the firmware image (5.3.1) to download on the procurve website to update the msm410 with 5.2.6
    #firmwareupdate


  • 2.  RE: MSM410 Firmware update - where to download

    Posted Mar 08, 2010 05:51 AM
    the firmware for the MSM products is free for only 1 year and also this only includes Maintenance Releases
    (Defect Fixes)
    , for you reqeust since you want to update from 5.2.6 to 5.3.1, this is considered Update release and is not for free.//

    Kindly check the below link
    http://www.procurve.com/customercare/support/software/index.htm


  • 3.  RE: MSM410 Firmware update - where to download

    Posted Mar 08, 2010 06:59 AM
    thanks for your reply!
    but you dont need a service subscription for e.g. AP530 firmware downloads. The stupid thing is that 3 of them where shipped with the new firmware and 2 with the old one....


  • 4.  RE: MSM410 Firmware update - where to download

    Posted Mar 08, 2010 08:40 AM
    I suggest you check with your reseller. Some resellers are making stocks of products and therefore you can end up in a situation like yours having different versions.

    I can't believe they can't arrange you something to upgrade all your products to the same SW. You should be entitled with the latest/current 5.3.x SW considering you bought them at the same time. Shout very loud if needed! :)


  • 5.  RE: MSM410 Firmware update - where to download

    Posted Nov 19, 2023 08:56 PM

    I dont understand why we can't download firmware...




  • 6.  RE: MSM410 Firmware update - where to download

    EMPLOYEE
    Posted Nov 20, 2023 03:49 AM

    Hi, you are replying to a thread from 2010. Since than the world turned a couple of times.

    I would like to suggest to open a new Thread if you have questions or issues.

    MSM Solution (naitive HP WiFi Solution) is end of everything since a couple of years.