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OfficeConnect 1920s switch with no multicast routing

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  • 1.  OfficeConnect 1920s switch with no multicast routing

    Posted Mar 04, 2021 10:42 AM

    Hello all

    I have a 1920s switch. I am logged into the web interface and I look at the IGMP snooping tab under the Switching section. I cannot find the Multicast Router Configuration tab. All I see on this section is the toggle to enable/disable IGMP snooping and the multicast control frame counter. I tried enabling admin mode on VLAN 1 (all ports are in VLAN 1 currently) and the tab is still not available.

    Is there some option which I am not enabling that I have missed?

    Thanks

    Ross.


    #switch
    #mutlicast
    #IGMP
    #admin
    #VLAN


  • 2.  RE: OfficeConnect 1920s switch with no multicast routing

    EMPLOYEE
    Posted Mar 04, 2021 06:11 PM

    Hello,

    What is the product number 'JXXXXXX' and software version.

    As per user guide it should be under Switching > IGMP Snooping in the navigation pane and select the Multi-cast Router Configuration tab. Refer pg.68 from below link:

    https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us

    Thanks!



  • 3.  RE: OfficeConnect 1920s switch with no multicast routing

    Posted Mar 10, 2021 10:10 AM

    Hello

    The product number is JL381A. The software version is PD.01.05.

    Thanks



  • 4.  RE: OfficeConnect 1920s switch with no multicast routing

    EMPLOYEE
    Posted Mar 11, 2021 05:39 AM

    Hello,

    The device is running on very old software version.

    Kindly upgrade it to latest.

    From  user guide it should be under Switching > IGMP Snooping in the navigation pane and select the Multi-cast Router Configuration tab. Refer pg.68 from below link:

    https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us

     

    Thanks!