Comware

Hello all

I have a 1920s switch. I am logged into the web interface and I look at the IGMP snooping tab under the Switching section. I cannot find the Multicast Router Configuration tab. All I see on this section is the toggle to enable/disable IGMP snooping and the multicast control frame counter. I tried enabling admin mode on VLAN 1 (all ports are in VLAN 1 currently) and the tab is still not available.

Is there some option which I am not enabling that I have missed?

Thanks

Ross.

Hello,

What is the product number 'JXXXXXX' and software version.

As per user guide it should be under Switching > IGMP Snooping in the navigation pane and select the Multi-cast Router Configuration tab. Refer pg.68 from below link:

https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us

Thanks!

Hello

The product number is JL381A. The software version is PD.01.05.

Thanks

Hello,

The device is running on very old software version.

Kindly upgrade it to latest.

From  user guide it should be under Switching > IGMP Snooping in the navigation pane and select the Multi-cast Router Configuration tab. Refer pg.68 from below link:

https://support.hpe.com/hpesc/public/docDisplay?docId=a00003478en_us

Thanks!