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Password recovery AOS10 SD-Branch gateway?

This thread has been viewed 11 times
  • 1.  Password recovery AOS10 SD-Branch gateway?

    Posted Aug 14, 2024 05:43 AM

    Hi,

    Is there any way to do a password recovery on an AOS10 SD-Branch gateway? I need to do a write erase on a gateway and I don´t have the credentials (old lab gear). I tried the password/forgetme! but that does not work. I am a bit unsure of the software release running on the gateway.

    Regards
    Anders



  • 2.  RE: Password recovery AOS10 SD-Branch gateway?

    EMPLOYEE
    Posted Aug 16, 2024 08:01 PM

    see if this works for you

    Using the Branchsupport Account



    ------------------------------
    If my post was useful accept solution and/or give kudos.
    Any opinions expressed here are solely my own and not necessarily that of HPE or Aruba.
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  • 3.  RE: Password recovery AOS10 SD-Branch gateway?

    Posted Aug 19, 2024 03:25 AM

    You may try to return to the factory default configuration from cpboot following these instructions.

    High-level steps, in cpboot change setenv cfgfile=default.cfg; reboot; go through initialization wizard which saves a 'clean config'; in cpboot reset cfgfile: setenv cfgfile; reboot again; restore config or start from scratch.

    From the original document, in case that document disappears or moves:

    Connect to the serial console, boot/powercycle controller:

    Hit any key to stop autoboot: 0
    cpboot>
    cpboot> printenv

    No cfgfile entry should be there.

    cpboot> setenv cfgfile default.cfg
    cpboot> saveenv
    Saving Enviroment to NVRAM...
    cpboot> printenv

    bootcmd=boot flash
    bootdelay=2
    baudrate=9600
    filesize=167a784
    stdin=serial
    stdout=serial
    stderr=serial
    cfgfile=default.cfg

    Environment size: 123/508 bytes

    cpboot> reset

    After the 'reset' command, the switch reboots and the start setup dialog is displayed. In this example, all defaults are accepted. Select the country code correctly, because it cannot be changed in the switch configuration. When setup dialog is complete, the switch reboots.

    After switch restarts, stop the boot sequence and reset the 'cfgfile' parameter by issuing the 'setenv cfgfile' command. Save and verify the new boot parameter configuration.

    Hit any key to stop autoboot: 0
    cpboot>
    cpboot> setenv cfgfile

    cpboot> saveenv
    Saving Enviroment to NVRAM...

    cpboot> printenv

    bootcmd=boot flash
    bootdelay=2
    baudrate=9600
    filesize=167a784
    stdin=serial
    stdout=serial
    stderr=serial

    cpboot> reset

    After the switch reboots, it comes back up with the 'defaulted' configuration. You can now restore the configuration either from an existing backup on flash or by configuring the switch for IP connectivity to a server where the backup is stored and copy the backed up file.



    ------------------------------
    Herman Robers
    ------------------------
    If you have urgent issues, always contact your Aruba partner, distributor, or Aruba TAC Support. Check https://www.arubanetworks.com/support-services/contact-support/ for how to contact Aruba TAC. Any opinions expressed here are solely my own and not necessarily that of Hewlett Packard Enterprise or Aruba Networks.

    In case your problem is solved, please invest the time to post a follow-up with the information on how you solved it. Others can benefit from that.
    ------------------------------