Hi,
sounds great.
But it sounds like that you haven't problems with 6.11 prior 7?
I got following errors in the log files:
kernel - - - [3099117.704404] radiusd[4047577]: segfault at 5b8 ip 00007f9036bbbe9d sp 00007f901cff4710 error 4 in libcrypto.so.1.1.1k[7f9036a43000+2b6000]
kernel - - - [3099117.704418] Code: 00 00 bf 0f 00 00 00 48 8d 0d 76 27 0d 00 e8 2a 19 fe ff 31 c0 eb 8e 66 0f 1f 44 00 00 f3 0f 1e fa 55 53 48 89 fb 48 83 ec 08 <48> 8b 3f 48 85 ff 74 1b 89 f5 e8 94 45 07 00 39 c5 7d 10 48 8b 3b
ernel - - - radiusd[4047577]: segfault at 5b8 ip 00007f9036bbbe9d sp 00007f901cff4710 error 4 in libcrypto.so.1.1.1k[7f9036a43000+2b6000]
kernel - - - Code: 00 00 bf 0f 00 00 00 48 8d 0d 76 27 0d 00 e8 2a 19 fe ff 31 c0 eb 8e 66 0f 1f 44 00 00 f3 0f 1e fa 55 53 48 89 fb 48 83 ec 08 <48> 8b 3f 48 85 ff 74 1b 89 f5 e8 94 45 07 00 39 c5 7d 10 48 8b 3b
systemd 1 - - cpass-radius-server.service: Main process exited, code=killed, status=11/SEGV
systemd 1 - - cpass-radius-server.service: Failed with result 'signal'
And TAC didn't see any problems... well... lol
Edit: We did a rollback to 6.11.1 and the radius service has no problems, everything is working fine.
6.11.6 the problems begin.
So we stay at 6.11.1 and wait for a new update.
Edit 2:
We did some tests.
Upgraded to 6.11.6, Problem is back. Rollback to 6.11.1, everything is fine.
Now upgraded to 6.11.5, everything is fine.
So the problem comes with 6.11.6
Regard
Ralph
Original Message:
Sent: May 15, 2024 02:22 AM
From: jonas.hammarback
Subject: Radius service stops after update to ClearPass 6.11.7 on C1000 machines
Hi
We have got the information from TAC that they have found a bug and is working on a fix. Bug track ID CP-52622.
The fix hasn´t been deliviered yet, and we have postponed the patching to 6.11.7 on our C3010 servers.
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Best Regards
Jonas Hammarbäck
MVP Guru 2024, ACEX, ACDX #1600, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACSA
Aranya AB
If you find my answer useful, consider giving kudos and/or mark as solution
Original Message:
Sent: May 14, 2024 10:18 AM
From: Ralph Wiggum
Subject: Radius service stops after update to ClearPass 6.11.7 on C1000 machines
Hi,
we have exactly the same issue.
TAC support couldn't solve the problem so far.
Our old clearpass installation works like charm, no propblems at all.
We exported the configruation of our running productive clearpass and imported the config on our new clearpass server (6.11.8).
As soon as we use the radius for example wifi auth. the radius service is crashing.
Ablsoutly no idea why this is happening.
Send a tons of logs to TAC but without any solution.
Any news here?
Regards from Springfield.
Original Message:
Sent: Mar 06, 2024 07:07 AM
From: jonas.hammarback
Subject: Radius service stops after update to ClearPass 6.11.7 on C1000 machines
Hi
A customer is running multiple clusters based on C1000 and C3010 hardware servers. During deployment in the lab environments we haven't seen any issues after update to ClearPass 6.11.7. But after deployment in the first production C1000 cluster we see that the Radius service is indicated as Stopped in the Services Control tab on both the servers in the cluster. It's not totally stopped, because some clients get through with authentication, so the impression is that the service is restarting over and over again. No logs in the Event log regarding issues with the Radius service. Only reports from users with authentication issues.
Has anyone else noticed any strange behavior after update to 6.11.7?
On other customers running virtual ClearPass server I haven't seen issues with 6.11.7.
We are currently working with TAC to solve the issue.
------------------------------
Best Regards
Jonas Hammarbäck
MVP Guru 2024, ACEX, ACDX #1600, ACCX #1335, ACX-Network Security, Aruba SME, ACMP, ACSA
Aranya AB
If you find my answer useful, consider giving kudos and/or mark as solution
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