Can you post a error output from a fail auth during that time?
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------------------------------
Zak Chalupka
Principal Engineer - HPE Aruba
ACDX | ACMP | ACSP | ACCP
wifizak@hpe.com------------------------------
Ideas expressed here are solely my own and not necessarily that of HPE Aruba.
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Original Message:
Sent: Feb 15, 2024 11:57 AM
From: Rajesh.Periyasamy
Subject: Radius services stopped working in CPPM
Yes Zak Chalupka ,
whole radius services are not working due to a single unreliable AD server. Even MAC authentication services are not working .Only Tacacs auth service are authenticating the users during the issue period.
Original Message:
Sent: Feb 14, 2024 03:42 PM
From: 802.zak
Subject: Radius services stopped working in CPPM
For clarification:
Are you saying that an AD outage is causing issues with CPPM service enforcement, on services that are not configured with that AD Authentication Source?
------------------------------
If my post was useful, please Accept Solution and Give Kudos.
------------------------------
Zak Chalupka
Principal Engineer - HPE Aruba
ACDX | ACMP | ACSP | ACCP
wifizak@hpe.com
------------------------------
Ideas expressed here are solely my own and not necessarily that of HPE Aruba.
Original Message:
Sent: Feb 14, 2024 12:54 PM
From: Rajesh.Periyasamy
Subject: Radius services stopped working in CPPM
No it is not in the stopped state and we didn't perform any service restart.
Original Message:
Sent: Feb 14, 2024 12:49 PM
From: 802.zak
Subject: Radius services stopped working in CPPM
During these scenarios do you actually see the "Radius server" Service in a "stopped" state (shown in Services Control)?
------------------------------
If my post was useful, please Accept Solution and Give Kudos.
------------------------------
Zak Chalupka
Principal Engineer - HPE Aruba
ACDX | ACMP | ACSP | ACCP
wifizak@hpe.com
------------------------------
Ideas expressed here are solely my own and not necessarily that of HPE Aruba.
Original Message:
Sent: Feb 14, 2024 12:36 PM
From: Rajesh.Periyasamy
Subject: Radius services stopped working in CPPM
Hello All ,
We have an 802.1x service, and one of the AD servers configured in authentication source is not reachable.
The complete radius service, including mac authentication, is unavailable during the problem period.
We have observed AD connection loss and AD/LADP failures in Event Viewer. Has anyone else encountered this problem?
Once the AD server is reachable, all radius services are operational again.
How to address the issue permanently ?