Hi there
I'm facing problems with a new deployment to terminate RAP Access Point. Unit is stuck on the covertion step. RAP is not able to download the image from the controller. FTP is enabled on the controller.
Can anyone give me some guidance to isolate and fix the problem?
00:0b:XX:XX:XX:1c# show upgrade info
Image Upgrade Progress
----------------------
Mac IP Address AP Class Status Image Info Error Detail
--- ---------- -------- ------ ---------- ------------
00:0b:XX:XX:XX 172.20.10.3 Aries downloading image file Retrieve image fail
Auto reboot :enable
Use external URL :enable
00:0b:XX:XX:XX# ping 172.24.4.26
Press 'q' to abort.
PING 172.24.4.26 (172.24.4.26): 56 data bytes
64 bytes from 172.24.4.26: icmp_seq=0 ttl=64 time=339.8 ms
64 bytes from 172.24.4.26: icmp_seq=1 ttl=64 time=349.1 ms
64 bytes from 172.24.4.26: icmp_seq=2 ttl=64 time=384.0 ms
64 bytes from 172.24.4.26: icmp_seq=3 ttl=64 time=345.4 ms
64 bytes from 172.24.4.26: icmp_seq=4 ttl=64 time=333.8 ms
Image Upgrade Progress
----------------------
Mac IP Address AP Class Status Image Info Error Detail
--- ---------- -------- ------ ---------- ------------
00:0b:XX:XX:XX 172.20.10.3 Aries downloading image file Retrieve image fail
Auto reboot :enable
Use external URL :enable
00:0b:XX:XX:XX# show log upgrade
----------Download log start----------
Executing '/aruba/bin/download_image_swarm ac-ftp://172.24.4.26/armv5te.ari --no-proxy'
fetching ('/usr/sbin/wget -T 120 -t 3 --no-proxy -a /tmp/download_url_log ftp://sap:x@172.24.4.26/armv5te.ari')
--13:47:34-- ftp://sap:*password*@172.24.4.26/armv5te.ari
=> `armv5te.ari'
Connecting to 172.24.4.26:21... failed: Connection timed out.
Retrying.
--13:47:55-- ftp://sap:*password*@172.24.4.26/armv5te.ari
(try: 2) => `armv5te.ari'
Connecting to 172.24.4.26:21... failed: Connection timed out.
Retrying.
--13:48:16-- ftp://sap:*password*@172.24.4.26/armv5te.ari
(try: 3) => `armv5te.ari'
Connecting to 172.24.4.26:21... failed: Connection timed out.
Giving up.
Error: failed to retrieve image
cleaning up
done