I just had to transfer an IMC license to a new install. I had to call into HPE support. They created a ticket and then someone, from the IMC, team gave me a call back quite promptly (20-30min).
I verified with the Gentalman helping me, you cannot transfer an IMC license online, only via support. The only time you can get a IMC license online, is when are redeaming a new IMC purchase.
I gave him the old IMC serial # (IIMC-xxxxxx...) and then new serial # (IIMC-yyyyy...). The process took about 15 min.
I applied the new license, restarted the IMC service and everything is back to normal.
Though the process is a bit incovenient, not being able to do it online, it was actually quite painless.
Just for the record, and side note: every customer who I've ever installed IMC loves it! IMC is a Swiss Army Knife network work tool. The cost is great, and the UI and functionality is wonderful.
#Transfer#Support#License#imc