I am wondering if that is the problem....let me walk through the configuration of the AP's..
So, a new ap gets plugged into my controller directly, it shows up as "unprovisioned"
I go to configuration>ap installation, select the AP and hit "provision"
Then I select the new group for the ap (remote in this case)
Then I enter the radio paremeters for 5 and 2.4GHz
Then I select the authentication method, hit yes for remote AP, use either certificate or user name password
Then under Master Discovery I put in the 209.155.3.XXX address for the public IP of the controller
Then I change the name of the ap at the bottom of the page
Apply and Reboot
After this the AP never shows back up as registered tothe controller because it cannot reach the 209.155 address from the corp lan. So we take the AP to it's home and....all of this starts happening.
#AP124